Detailed Diagnosis Configuration

To access this page, click on the icon available in the Admin tab. Then, select the Settings option in the Agents tile. Click on the Detailed Diagnosis option from the Agent Settings tree. This page enables the administrator to configure the frequency with which the eG agents need to generate detailed measures.

In the Diagnosis period during normal operation text box, specify the frequency with which the eG agents need to provide a detailed diagnosis of a measure, regardless of its state (i.e. good or bad). The default value is 2.

Example:

Assume that the Diagnosis period during normal operation is specified as 4. Also, assume that a test that provides a detailed diagnosis of one of its measures, runs every 60 seconds. This means that the eG agents will generate detailed measures every fourth time that the test runs, i.e. at the end of 60*4 = 240 seconds (or 4 minutes).

In the Diagnosis period during abnormal operation text box, specify the frequency with which the eG agents need to report detailed diagnosis measures if they detect a problem. The default value is 1.

Example:

Assume that the abnormal diagnosis period is set to 2. In such a case, if an agent detects a problem with a measurement, it starts reporting detailed diagnosis measures every second time that it performs the measurement.

If you specify 0 as the normal diagnosis period, but set the abnormal diagnosis period to a valid value, then the eG agents will disregard the normal frequency, and will generate detailed measures only according to the latter. The vice-versa also holds good. However, if both the frequencies are set to 0, then no detailed measures will be generated.

Note:

The aforesaid frequencies can be set only when the license supports the detailed diagnosis capability. If not, a message stating that the option is not enabled will appear in this page.