Admin Home
This page enables the administrator to understand, at a glance, the status of the eG monitoring system. The page reveals the following information:
The Managed Components At-A-Glance section of the page provides a quick look at the managed infrastructure, by listing the types of components that are currently monitored and the number of components of each type that are being monitored. To know which components of a type are currently managed, click on the Component Type or the Number of Components corresponding to that type. This will lead you to the COMPONENTS page, where you can not only view the list of components managed, but can also add more components of that type.
The Configured Agents Summary section displays the total number of agents that have been configured for the environment. The number of agents of each type (Basic and Premium) that have been configured, and the number of agents that are currently running/not running are also indicated. Clicking on the agent type (basic/premium) or the number of agents of a type that are Running or Not Running will lead you to the agents - status page, where you can view the complete list of agents of that type and the current status of each.
Below the Configured Agents Summary is the User Summary. This section indicates the number of Expired user accounts, user accounts which are Nearing Expiry (i.e. the accounts that will expire within 7 days), and the number of local/domain users and domain groups that are currently active. Clicking on a row here will lead you to the USER INFORMATION page, from which you can identify the users whose subscription is currently active/has expired/is nearing expiry.
For each component (i.e. network device or application) being monitored, eG includes a specialized model that dictates what tests must be run by the eG agent to monitor the component. Many of eG's tests are pre-configured i.e., do not require manual configuration. A few tests require explicit configuration. The third section in the Admin Home page provides the Managed Components To Be Configured For Monitoring. This section provides a component type-wise breakup of the number of components for which tests are yet to be configured. To know which components of which type are pending configuration, click on a specific Component Type or on the Number Of Components of a type. Doing so will lead you to the list of unconfigured tests page, which lists the tests that are pending configuration for every component of that type. The LIST OF UNCONFIGURED TESTS page will also appear whenever administrators/users click the
icon to signout of the eG administrative interface. If administrators/users find this page distracting whenever it pops up during signout, they can hide this page from from the eG administrative interface. To hide this page from appearing during signout, administrators/users can set the ShowUnconfigTestsOnSignout flag in the <eG_INSTALL_DIR>\manager\config\eg_services.ini file to No. By default, this flag will be set to Yes.Adjacent to the Managed Components To Be Configured For Monitoring section is the License Usage Summary section. The eG license governs a wide variety of factors such as the number and type of agents that the installation can support, the number of applications that can be monitored, etc. The information provided by the License Usage Summary helps the administrator assess whether the eG licenses are being effectively utilized. Clicking on the Click here link will take you to the LICENSE INFORMATION page that provides the license details as well as its usage details.
At the top of the Admin Home page is a menu bar that offers the following options:
Configure: This menu allows an administrator to perform the following functions:
Use the Integration Console to extend the capabilities of the eG Enterprise suite to monitor new/in-house/legacy applications ;this is a license-controlled capability, and hence, will be available only if your eG license enables it.
Create and manage the users to the eG system
Choose the measures for which Operation reports need to be generated in the eG Reporter; the eG Reporter component will be available to you only if your eG license enables it.
Add/modify/delete maintenance policies, which when defined, can suppress the alarms pertaining to specific hosts/components for configured time periods
Configure the database cleanup schedule
Define the frequency of detailed diagnosis measures; this is a license-controlled capability, and hence, will be available only if your eG license enables it.
Configure the mail server for generating alarms
Configure SNMP traps, using which eG Enterprise can integrate with third-party network management systems (eg., HP OpenView) that might pre-exist in a target environment
Configure a supermanager, which will serve as a single point of control, if multiple managers are configured in your environment; this is a license-controlled capability, and hence, will be available only if your eG license enables it.
Define the manager and logging settings
Define settings for the eG monitoring console
Effect cosmetic changes to the eG admin and monitor interfaces by including custom logos and defining custom alert messages
Infrastructure: This menu enables the administrator to discover, manage, and add/modify components to the eG Enterprise system, configure zones, services, segments, component groups, and component topologies.
Agents: The options provided by this menu allows you to:
Configure tests to be executed on target components, so as to extract performance data from them
Enable/disable test descriptors
Define the alarm policies, based on which the eG Enterprise system will generate alarms
Configure thresholds, which govern state changes
View the status of agents
Define the manager-agent communication settings, and configure remote control commands; remote control is a license-controlled capability and will be available only if your eG license enables it.
Configure external agents and assign hosts to them
Configure remote agents and assign hosts to them; this option will be available only if your eG license enables ‘Agentless Monitoring’.
Assign agents to primary and secondary managers in Active-Active redundant manager cluster; this option will be available only if your eG license enables the ‘Redundant Manager’ capability.
Define auto-upgrade settings
Audits: eG Enterprise can be optionally configured to log every user action performed on the eG user interface. Using the Audits menu, a variety of reports can then be generated based on the details logged, so as to enable the administrator to audit the following:
User logins to the eG Enterprise system
Failed login attempts to the eG Enterprise system
Configuration changes effected by users to the eG administrative interface
User activities with respect to the eG monitoring console
User accesses to the eG Reporter module
By default, the ‘audit logging’ capability of the eG manager is disabled. Therefore, the Audits menu will not be available by default.
By clicking on the Home option while working on any other page in the admin interface, you can return to the Admin Home page.
Clicking on the Signout option on the right, top corner of this page will allow the administrator to log out of the administrative interface. Click on the Profile button to modify the profile of the current login user. If you click on the Help button here, a context-sensitive help page providing useful information pertaining to the page that is currently open, will appear.
If your user profile has monitoring rights, then a Monitor tab will appear, clicking on which will enable you to login to the eG monitoring console, without having to log out of the admin interface. Similarly, if you have rights to generate reports, then a Reporter tab will appear, clicking on which will allow you to instantly switch to the eG Reporter interface (if your eG license enables it). By default, clicking on either of these tabs will open the monitor and reporter interfaces in the currently open window itself. If you want these consoles to open in a separate window instead, click on the 
symbol next to the tab page name Monitor or Reporter as the case may be.