This test reports the total number of disconnected sessions to the desktops managed by the monitored Xen DDC, and also automatically restarts/shuts down the virtual desktop, if the disconnected session duration to that desktop exceeds a configured value.

The default parameters associated with this test are as follows:

• The TEST PERIOD list box helps the user to decide how often this test needs to be executed.

• In the HOST text box, the host name of the server for which the test is to be configured has to be specified.

• Specify the port at which the selected server listens in the PORT text box. By default, this is set to 80.

• If you want the test to automatically reboot/shut down virtual desktops if the duration of disconnected sessions to the desktops exceeds a configured value, then you first need to grant the test the privilege to access the desktops. For this purpose, in the ADMIN USER and ADMIN PASSWORD text boxes, provide the credentials of a user with administrative privileges to the hosting provider (VC or XenServer) of the desktops. If the test needs to monitor session disconnects across multiple hosting providers, then multiple ADMIN USERs and ADMIN PASSWORDs need to be provided - one for every hosting provider. To help administrators provide these user details quickly and easily, the eG administrative interface embeds a special configuration page. To access this page, simply click on the Click here hyperlink that appears just above the parameters of this test in the test configuration page.

  By default, these parameters are set to none which indicates that the test is not authorized to reboot/shut down desktops by default.

• This test will automatically reboot/shut down virtual desktops, if the disconnected session duration (in minutes) specified in the VD ACTION DURATION text box is violated.

• Set the IS VD REBOOT flag to true if the test needs to restart the desktop if the configured VD ACTION DURATION is exceeded. By default, this flag is set to false.

• Set the IS VD SHUT DOWN flag to true if the test needs to shut down the desktop if the configured VD ACTION DURATION is exceeded. By default, this flag is set to false.

Note:

Note that only one of the two flags - IS VD REBOOT and IS VD SHUT DOWN - can be set to true at any given point in time. If both are set to false, then the test will neither reboot nor shut down any virtual desktops. If one flag is set to true, but the ADMIN SERVER and ADMIN PASSWORD text boxes are configured with none, then again the test will neither reboot nor shut down any virtual desktops.

• The RECONNECT DURATION parameter is used by the test while computing the value for the Quick reconnects by users measure. This measure counts all the users who reconnected to the virtual desktops within the short period of time (in minutes) specified against the RECONNECT DURATION parameter.

• The DD FREQUENCY parameter refers to the frequency with which detailed diagnosis measures are to be generated for this test. The default is 1:1. This indicates that, by default, detailed measures will be generated every time this test runs, and also every time the test detects a problem. You can modify this frequency, if you so desire. Also, if you intend to disable the detailed diagnosis capability for this test, you can do so by specifying none against DD FREQUENCY.

• To make diagnosis more efficient and accurate, the eG system embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option against DETAILED DIAGNOSIS. To disable the capability, click on the Off option.

  The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

  • The eG manager license should allow the detailed diagnosis capability.

  • Both the bad and normal frequencies configured for the detailed iagnosis measures should not be 0.

• If multiple components of the same component type are awaiting configuration, then an APPLY TO OTHER COMPONENTS check box will appear in this page. Clicking on this check box will allow you to apply the configuration to all/selected components of that type.

• Once the necessary values have been provided, clicking on the Update button will register the changes made.

When changing the configuration for specific servers, a “*” beside the text box corresponding to the parameter signifies that these values have to be manually configured by the user. The parameter values that require to be configured will typically be prefixed with a “$” or contain a series of “*”. A value of "none" in the parameter value indicates that the corresponding parameter value can be changed if required.