ENABLE / DISABLE DETAILED DIAGNOSIS (DD)

To make diagnosis more efficient and accurate, the eG Enterprise embeds an optional detailed diagnostic capability. The detailed diagnosis capability, if enabled, allows eG agents to generate more detailed measurements periodically. Before enabling this capability for a specific component, you must ensure that the corresponding component-type is configured with this capability; note that if this capability is disabled for a component-type, then the ‘Specific Test Configuration’ page of any component of that type will not support the DETAILED DIAGNOSIS parameter.

To access this page, click on the icon available in the Admin tab. Then, select the Enable/Disable DD option from the Tests sub-menu in the Agents tile.

Using this page, you can enable/disable the detailed diagnosis capability for specific component-types. To achieve this, do the following:

• First, select the Component type of interest to you.

• For the chosen component types, the DD Enabled Tests list will list all those tests for which detailed diagnosis has already been enabled. The DD Disabled Tests list on the other hand, will display tests for which detailed diagnosis is disabled.

• To enable DD for a test, pick the test from the DD Disabled Tests list, click the < button, and then click the Update button. This will transfer the selection to the DD Enabled Tests list.

• Similarly, to disable DD for a test, pick the test from the DD Enabled Tests list, click the > button to transfer the selection to the DD Disabled Tests list.

• Finally, click the Update button to register the changes.

Note:

The option to selectively enable/disable the detailed diagnosis capability will be available, only if both the normal and abnormal frequencies of the detailed diagnosis have not been configured as 0. If so, then the detailed diagnosis capability will be automatically switched off. In such a case, the Enable / Disable DD option will not be available in the Tests menu of the Agents tile.