Configuration of CitrixLicenseTest

This test reports statistics pertaining to the license usage of the Citrix Access Suite.

The default parameters associated with this test are:

• The TEST PERIOD list box helps the user to decide how often this test needs to be executed. Since the CitrixLicenseTest is a resource-intensive test, it is recommended that you run the test less frequently. Accordingly, the Test Period for this test has been, by default, set to 10 minutes.

• In the CITRIXHOME text box, provide the full path to the install directory of the Citrix License server being monitored. By default, 'none' will be displayed here. In such a case, eG will auto-discover the install directory. Alternatively, you can explicitly specify the exact location of the install directory here. For example, c:\progra~1\CitrixLicense.

• If the REREADLICENSE flag is set to Yes, then the eG agent will check for changes in license status everytime the test runs. If this flag is set to No, then the eG agent will not check for license changes.

• The Report Util By OverDraft parameter is applicable only when the user/device, per user, and per device licenses are installed in the environment. Typically, license overdraft is included in all user/device, per user, and per device licenses. When you purchase any of the licenses of above-mentioned types, you receive 10% of purchased licenses as overdraft from Citrix. For example, if you purchase 1000 user/device licenses, you will get a total of 1100 user/device licenses i.e. sum of the purchased licenses and additional 10% of purchased licenses. In such environments, the eG agent computes the utilization and availability of the licenses of above-mentioned types based on the licenses with overdraft. For this purpose, this parameter is set to Yes, by default. The availability and utilization percentage of the licenses are calculated using the following formulae:

  • Licenses available = (Licenses with overdraft) - (Licenses in use)

  • License utilization = (Licenses in use / Licenses with overdraft) * 100

  Let's say for an example that you have purchased 1000 user/device licenses. In this case, the usage and available count of licenses are computed as follows:

  • Licenses Installed (i.e. purchased licenses): 1000

  • Overdraft licenses = 10% of purchased licenses = 100 (10% of 1000)

  • Licenses with overdraft = Purchased licenses + Overdraft licenses = 1100

  • Number of licenses used = 600

  • Licenses available = (Licenses with overdraft) - (Licenses in use) = 1100 – 600 = 500

  • License utilization = (Licenses in use / Licenses with overdraft) * 100 = (600/1100) * 100 = 54.54%

  Note that, you will be allowed to use the overdraft licenses only after you allocate all the purchased and evaluation licenses to users/devices.

  On the other hand, if you want to calculate the license usage only for the licenses that you purchased, then set this flag to No. In this case, the utilization and availability will be calculated as follows for the above-discussed example:

  • Licenses available = (Licenses installed) - (Licenses in use) = 1000 – 600 = 400

  • License utilization = (Licenses in use / Licenses installed) * 100 = (600/1000) * 100 = 60 %

• By default, this test reports detailed diagnostics for the Number of users and Number of devices measures. To this effect, the Show User and Device DD flag is set to Yes. If wish to disable the detailed diagnostics for these two measures, set this flag to No.

• To make diagnosis more efficient and accurate, the eG system embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test, by default, for a particular server, choose the Onoption against DETAILED DIAGNOSIS. To disable the capability, click on the Off option.

  The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

  • The eG manager license should allow the detailed diagnosis capability

  • Both the bad and normal frequencies configured for the detailed diagnosis measures should not be 0.

• If multiple components of the same component type are awaiting configuration, then an APPLY TO OTHER COMPONENTS check box will appear in this page. Clicking on this check box will allow you to apply the configuration to all/selected components of that type.

• Once the necessary values have been provided, clicking on the UPDATE button will register the changes made.

When changing default configurations of tests, the values with “$” indicate variables that will be replaced by the eG system according to the specific server being managed - for instance, $hostName is the host/nickname of the target host, $port is the port number of the server being monitored. E.g., for a server xyz:80, $hostName will be changed automatically by the eG manager to “xyz*” and $port will be changed to “80” when configuring a test.