Configuration of  UptimeTest 

The  UptimeTest  included in the eG agent monitors the uptime of critical Windows and Unix servers. The default parameters associated with this test are as follows:

• The TEST PERIOD list box helps the user to decide how often this test needs to be executed.

• In the HOST text box, the host name of the server for which the test is to be configured has to be specified.

• The DD FREQUENCY refers to the frequency with which detailed diagnosis measures are to be generated for this test. Specify the default value 1:1 in the DD FREQUENCY text box. This indicates that, by default, detailed measures will be generated every time this test runs, and also every time the test detects a problem. You can modify this frequency, if you so desire. Also, if you intend to disable the detailed diagnosis capability for this test, you can do so by specifying none in this text box.

• The REPORTMANAGERTIME flag governs the shutdown and reboot times shown in the detailed diagnosis of this test. If this value is set to Yes, the shutdown and reboot times are displayed in the manager's time zone. If this value is set to No, the shutdown and reboot times are displayed in the time zone of the system where the agent is running (i.e., the system being managed for agent-based monitoring, and the system on which the remote agent is running - for agentless monitoring).

• The LOG LOCATION parameter is applicable only to Windows platforms. Typically, the first time this test executes on a Windows system/server, it creates a sysuptime_<Nameofmonitoredcomponent>.log in the <EG_AGENT_INSTALL_DIR>\agent\logs directory. This log file keeps track of the system reboots - each time a reboot occurs, this log file is updated with the corresponding details. During subsequent executions of this test, the eG agent on the Windows system/server reads this log file and reports the uptime and reboot-related metrics of the target. In case of a physical Windows system/server, this log file ‘persists’ in the said location, regardless of how often the system is rebooted. However, in case of a Windows system/server that has been ‘provisioned’ by a Provisioning server, this log file is recreated in the <EG_AGENT_INSTALL_DIR>\agent\logs directory every time a reboot/refresh occurs. In the absence of a ‘persistent’ log file, the test will not be able to track reboots and report uptime accurately. To avoid this, when monitoring a provisioned Windows system/server, you have the option to instruct the test to create the sysuptime_<Nameofmonitoredcomponent>.log file in an alternate location that is ‘persistent’ - i.e., in a directory that will remain regardless of a restart. Specify the full path to this persistent location in the LOG LOCATION text box. For instance, your LOG LOCATION can be, D:\eGLogs. In this case, when the test executes, the sysuptime_<Nameofmonitoredcomponent>.log file will be created in the D:\eGLogs\eGagent\logs folder. By default, the LOG LOCATION parameter is set to none.

• To make diagnosis more efficient and accurate, the eG Enterprise suite embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the DETAILED DIAGNOSIS capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option.

  The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

  • The eG manager license should allow the detailed diagnosis capability
  • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.

• If multiple components of the same component type are awaiting configuration, then an APPLY TO OTHER COMPONENTS check box will appear in this page. Clicking on this check box will allow you to apply the configuration to all/selected components of that type.

• Once the necessary values have been provided, clicking on the UPDATE button will register the changes made.

When changing the configuration for specific servers, a “*” beside the text box corresponding to the parameter signifies that these values have to be manually configured by the user. The parameter values that require to be configured will typically be prefixed with a “$” or contain a series of “*”. A value of "none" in the parameter value indicates that the corresponding parameter value can be changed if required.