Agents Administration - Tests
 

Configuration of SiebelTasksTest

The SiebelTasksTest reports the current and completed tasks on every object manager on a Siebel server.

The default parameters associated with this test are as follows:

  • The TEST PERIOD list box helps the user to decide how often this test needs to be executed. 

  • In the HOST text box, the host name of the server for which the test is to be configured has to be specified.

  • In the PORT text box, specify the port at which the HOST listens.

  • Provide the location where the Siebel server is installed against the INSTALLDIRECTORY box.

  • In the GATEWAYSERVER text box, mention the IP address/hostname of the Gateway server.

  • In the ENTERPRISESERVER text box, provide the name that was specified for the Enterprise server during a Siebel installation. An Enterprise server is a logical entity. It collectively represents the Siebel application servers and gateway server.

  • This test executes a command on the Siebel server to extract the statistics of interest; this command requires administrator privileges to execute. Therefore, enter the name of the Siebel administrator in the USERNAME text box.

  • Specify the administrator PASSWORD.

  • Confirm the password by retyping it in the CONFIRM PASSWORD text box.

  • To make diagnosis more efficient and accurate, the eG Enterprise suite embeds an optional DETAILED DIAGNOSIS capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose On option. To disable the capability, click on Off option. The option to selectively enabled/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

    • The eG manager license should allow the detailed diagnosis capability.
    • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.

  • If multiple components of the same component type are awaiting configuration, then an APPLY TO OTHER COMPONENTS check box will appear in this page. Clicking on this check box will allow you to apply the configuration to all/selected components of that type.

  • Once the necessary values have been provided, clicking on the UPDATE button will register the changes made.

When changing the configuration for specific servers, a “*” beside the text box corresponding to the parameter signifies that these values have to be manually configured by the user. The parameter values that require to be configured will typically be prefixed with a “$” or contain a series of “*”. A value of "none" in the parameter value indicates that the corresponding parameter value can be changed if required.