Default Parameters for ShareFileStatusTest

This test This test emulates a user accessing a web page on the target Contrix Content Collaboration account and reports the status of the Citrix Content Collaboration (ShareFile) service in real-time, thus enabling administrators to instantly spot any performance degradation experienced by the service. The test additionally reveals if any service incidents are occurring, and elaborately describes such incidents vide detailed diagnostics. In addition, this test also reveals whether maintenance activity is scheduled for the Citrix Content Collaboration (ShareFile) service or not.

This page depicts the default parameters that need to be configured for the ShareFileStatusTest.

• The TEST PERIOD list box helps the user to decide how often this test needs to be executed.

• By default, URL is set to https://status.sharefile.com/ indicating that this test emulates a user access to the specified web page to determine the status of the Citrix Content Collaboration service.

• These parameters are applicable only if the eG agent needs to communicate with the Citrix Content Collaboration portal via a Proxy server.

  In this case, provide the IP/host name and port number of the Proxy server that the eG agent should use in the PROXY HOST and PROXY PORT parameters, respectively.

  If the Proxy server requires authentication, then specify the credentials of a valid Proxy user against the PROXY USER NAME and PROXY PASSWORD text boxes. Confirm that password by retyping it in the CONFIRM PASSWORD text box. If the Proxy server does not require authentication, then specify none against the PROXY USER NAME, PROXY PASSWORD, and CONFIRM PASSWORD text boxes.

  On the other hand, if the eG agent is not behind a Proxy server, then you need not disturb the default setting of any of the Proxy-related parameters. By default, these parameters are set to none.

• Once the necessary values have been provided, clicking on the UPDATE button will register the changes made.

When changing default configurations of tests, the values with “$” indicate variables that will be replaced by the eG system according to the specific server being managed - for instance, $hostName is the host/nickname of the target host, $port is the port number of the server being monitored. E.g., for a server xyz:80, $hostName will be changed automatically by the eG manager to “xyz*” and $port will be changed to “80” when configuring a test.