Default Parameters for EXPMailRecverTest

The Exchange Mail Receiver test periodically emulates a user on an Exchange mail server receiving an email that is uniquely tagged.

• Did authentication to the email service fail?
• Was any latency noticed when connecting to the email service?
• Is the receiver's mailbox accessible? Was it able to receive the emulated email successfully? If not, what could have caused the failure?
• Is email reception slow? If so, what could be slowing down email reception - is it because of a delay in connecting to the email service? or is it because Exchange server is processing incoming email traffic slowly?

This page depicts the default parameters that need to be configured for the EXPMailRecverTest test.

• The TEST PERIOD list box helps the user to decide how often this test needs to be executed.

• Specify a unique MAIL TAG in the MAIL TAG text box using which you want to tag the emulated email. This enables eG Enterprise to keep track of the simulated email. To be able to simulate the email activity end-to-end - i.e., from transmission to reception - you should configure both the EXPMailRecverTest and the EXPMailSenderTest tests with the same MAIL TAG.

• Next, proceed to indicate which mailbox on the Exchange server should receive the emulated email. For this, configure the email ID of the EXCHANGE MAIL RECEIVER in the EXCHANGE RECEIVER text box. Make sure that you specify the same EXCHANGE MAIL RECEIVER for both the EXPMailSenderTest and EXPMailRecverTest tests.

• The test should be able to access the receiver's mailbox, so it can check whether/not mails with the MAIL TAG have been received by it. To facilitate this check, specify the password of that mailbox in the EXCHANGE RECEIVER PASSWORD text box.

• Confirm the password by retyping it in the CONFIRM PASSWORD text box.

• As mentioned already, the test uses the Exchange Online email service to perform the simulation. In order to enable the test to connect to this service, type the WEBSERVICE URL of that service in the WEBSERVICE URL text box.

• By default, eG Enterprise auto-discovers the version of Microsoft Exchange in use in the target environment, and performs the simulation accordingly. This is why, the EXCHANGE VERSION parameter is set to none by default. If required, you can explicitly specify the exact Exchange version here.

• By default, the TIMEOUT parameter of the test is set to 30 seconds. This means that, by default, the test will wait for a maximum of 30 seconds to connect to the Exchange Online email service - i.e., to the configured WEBSERVICE URL. If the test is unable to connect to the email service even after the default period lapses, the test will automatically timeout. You can increase or decrease the timeout value, if you so need.

• The DD FREQUENCY parameter refers to the frequency with which detailed diagnosis measures are to be generated for this test. The default is 1:1. This indicates that, by default, detailed measures will be generated every time this test runs, and also every time the test detects a problem. You can modify this frequency, if you so desire. Also, if you intend to disable the detailed diagnosis capability for this test, you can do so by specifying none against DD FREQUENCY.

• Once the above value is provided, click on the UPDATE button to register the changes made.

When changing default configurations of tests, the values with “$” indicate variables that will be replaced by the eG system according to the specific server being managed - for instance, $hostName is the host/nickname of the target host, $port is the port number of the server being monitored. E.g., for a server xyz:80, $hostName will be changed automatically by the eG manager to “xyz*” and $port will be changed to “80” when configuring a test.