eG Administration
 

Default Parameters for EXPMailSenderTest

The Exchange Mail Sender test periodically emulates an Exchange user sending a 'uniquely tagged' email to a configured receiver.

This unique tag is configured against the MAIL TAG parameter of the test, and is displayed as the descriptor of the test . Using the metrics reported by this test, administrators can find quick and accurate answers to the following performance queries related to the mail sending operation:

  • Did authentication to the email service fail?
  • Was any latency noticed when connecting to the email service?
  • Is the sender's mailbox accessible? Was the eG agent able to send the emulated email from the sender's mailbox successfully? If not, what could have caused the failure?
  • Is email transmission slow? If so, what could be slowing down email transmission - is it because of a delay in connecting to the email service? or is it because Microsoft Exchange is processing outgoing email traffic slowly?

This page depicts the default parameters that need to be configured for the EXPMailSenderTest test.

  • The TEST PERIOD list box helps the user to decide how often this test needs to be executed.

  • Specify a unique MAIL TAG in the MAIL TAG text box using which you want to tag the emulated email. This enables the eG Enterprise system to keep track of the simulated email. To be able to simulate the email activity end-to-end - i.e., from transmission to reception - you should configure both the EXPMailRecverTest and the EXPMailSenderTest tests with the same MAIL TAG.

  • Next, proceed to indicate which mailbox on the Exchange server should send the emulated email. For this, configure the email ID of the EXCHANGE MAIL SENDER in the EXCHANGE SENDER text box. For best results, make sure that you provide the email ID of a valid mailbox on the Exchange server. You may want to configure a dedicated mailbox for the purpose of this emulation.

  • To send an email, the eG external agent needs to access the configured sender's mailbox. In order to enable the agent to access the sender's mailbox, you need to configure this test with the access credentials of the sender. For this purpose, specify the password for access in the EXCHANGE SENDER PASSWORD text box.

  • Confirm the password by retyping it in the CONFIRM PASSWORD text box.

  • Next, you need to indicate whom the email should be sent to. For that, enter the email ID of the receiver in the EXCHANGE RECEIVER text box.

  • As mentioned already, the test uses the Exchange email service to perform the simulation. In order to enable the test to connect to this service, type the WEBSERVICE URL of that service in the WEBSERVICE URL text box.

  • By default, every time this test runs, the eG external agent will send a single email from the configured sender to the receiver. This is why the NUMBER OF MESSAGES parameter is set to 1 by default. If required, you can configure the eG external agent to send out multiple emails to the receiver, every time the test runs. For this, you need to increase the value in the NUMBER OF MESSAGES text box.

  • By default, the TIMEOUT parameter of the test is set to 30 seconds. This means that, by default, the test will wait for a maximum of 30 seconds to connect to the Exchange Online email service - i.e., to the configured WEBSERVICE URL. If the test is unable to connect to the email service even after the default period lapses, the test will automatically timeout. You can increase or decrease the timeout value, if you so need.

  • The DD FREQUENCY parameter refers to the frequency with which detailed diagnosis measures are to be generated for this test. The default is 1:1. This indicates that, by default, detailed measures will be generated every time this test runs, and also every time the test detects a problem. You can modify this frequency, if you so desire. Also, if you intend to disable the detailed diagnosis capability for this test, you can do so by specifying none against DD FREQUENCY .

  • Once the above values are provided, click on the UPDATE button to register the changes made.

When changing default configurations of tests, the values with “$” indicate variables that will be replaced by the eG system according to the specific server being managed - for instance, $hostName is the host/nickname of the target host, $port is the port number of the server being monitored. E.g., for a server xyz:80, $hostName will be changed automatically by the eG manager to “xyz*” and $port will be changed to “80” when configuring a test.