eG Administration
 

Manage Infrastructure

This page appears when you click the Manage Infrastructure icon available in the left panel of the Components at a Glance page that appears when you navigate through the menu sequence: Admin -> Infrastructure -> Overview.

The eG agents once installed will automatically discover the target environment. If for any reason, the agents are unable to discover a few components in the environment, then you can do one/more of the following:

  • Try discovering the components using the eG manager or one of the other discovery methodologies that eG Enterprise supports.

  • Manually add the components to the eG Enterprise system, using the eG admin interface.

For the latter, you can use this page.

Using the options offered by this page, you can perform the following:

  • Add/Modify Components: As already mentioned, the eG agents auto-discover the components in an environment. Sometimes however, the eG agent may not be able to discover certain components - eg., agents cannot discover network devices in the environment. To monitor such components, the administrator may want to manually add them to the eG Enterprise system. Likewise, the administrator may want to modify the configuration of an auto-managed component - say, to change its port, to assign a different external agent to the component etc. To achieve the above, click the Add/Modify Component option in this page. To know how to add/modify a component using the eG web console, click here.

  • Manage/Unmanage Component: By default, a few types of components are configured to be auto-managed upon discovery. By clicking on the Manage/Unmanage Component option in this page, the administrator can, if required, unmanage one/more of these auto-managed components. Likewise, components that are not auto-managed can be manually managed using this option. To know how to manage/unmanage components using the eG user interface, click here.

  • Configure External Agent: External agents are typically used for monitoring network devices and for reporting the availability and responsiveness of managed components over the network. By default, the eG agent on the eG manager host functions as an external agent. If required, an administrator can add more external agents to their environment and assign hosts/devices to them for monitoring. The Configure External Agent option in this page helps with this. To know how to configure additional external agents using the eG user interface, click here.

  • Configure Remote Agent: eG Enterprise implements agentless monitoring using Remote Agents. You can use the Configure Remote Agent option to add one/more remote agents and assign remote hosts to them for monitoring. To know how to achieve this, click here.

  • Configure RUM Data Collector: If you have enabled Real User Monitoring of one/more web sites/applications in your environment, then you will need a RUM Data Collector for collecting and analyzing the beacons of data that browsers send. To know more about RUM and how it works, refer to The eG Real User Monitor document. To know more about confuring RUM Data Collectors, click here.

  • Configure Group: Server groups represent a collection of similar servers. By including a server group in a service topology representation, you can indicate that all the servers in the group have the same set of dependencies on other parts of the infrastructure. Click on the Configure Group option to create new groups, and modify/delete existing groups. To know how to configure groups, click here.

  • Configure Segment: A segment is a logical entity that represents a collection of components and the interdependencies between them. Segments can be chosen to represent user groups, organizational domains, or physical locations in the tenant environment. For example, the topology of a banking environment may include two segments - one representing all the components in the bank's NY branch and another representing the bank's CA branch. Click on Configure Segment to create/modify segments of inter-related components. To know how to configure segments, click here.

  • Configure Service: A service can comprise just one or more independent components offering an end-user service (e.g., a web service offered by a web server). Alternatively, a service can be a number of components working in conjunction. The collection of components and their inter-dependencies constitutes a service. Different business processes of a target infrastructure could be represented as a service. Note that a single segment topology can support multiple services and a single service may involve a subset of the components in a segment. If you want to configure business services for monitoring, click on the Configure Service option. To know how to configure services, click here.

  • Configure Zone: Target infrastructures spanning geographies can pose quite a monitoring challenge owing to the number of components involved and their wide distribution. Administrators might therefore prefer to monitor such an infrastructure by viewing it as smaller, more manageable business units. In eG parlance, these business units are termed zones. A zone can typically comprise of individual components, segments, services, and/or other zones that require monitoring. Click on Configure Zone to create new zones or to delete/modify existing ones. For more details about zone configuration, click here.

  • Add/Modify Aggregates and Manage/Unmanage Aggregates: eG Enterprise typically monitors every component of a type, separately. However, sometimes, administrators may require aggregate metrics about their infrastructure. For instance, Citrix administrators might want to know the total number of users who are currently logged into all the Citrix servers in a farm, so that sudden spikes in the load on the farm (as a whole) can be accurately detected. To provide such a consolidated view, eG Enterprise embeds a license-controlled Metric Aggregation capability. This feature, when enabled, allows administrators to group one or more components of a particular type in their infrastructure and monitor the group as a single logical component, broadly termed as an aggregate component. To create/modify such aggregate components, click on the Add/Modify Aggregates option. To manage/unmanage aggregates, click on the Manage/Unmanage Aggregates option. To know more about adding aggregate components, click here. To know more about adding aggregate components, click here.