ASSIGN ELEMENTS TO NETWORK LOCATION

For the network locations and their configuration to take effect, you need to associate them with the eG Monitors that will need them for determining user locations. Currently, geo location discovery is only supported by the eG Real User Monitor (RUM), eG Citrix Virtual Apps/VDI Monitor, and the eG VMware Horizon Monitor. This means that geo location mapper XML files can be assigned to such eG Monitors alone.

If one/more of these eG Monitors are operational in your environment, then you need to associate the geo location mapper XML files created previously with those eG Monitors. Once this is done, then the eG Monitor to which the XML file is assigned will perform the following:

• The eG Monitor will first check every incoming client IP for a match against the MaxMind database.

• If a match is found, then the eG Monitor deems it to be a public IP address.

• If a matching IP address is not found in the MaxMind database, then the eG Monitor checks the private IP address ranges present in the geo location mapper XML file for a match. If a match is found, then the IP address is deemed to be a private IP address, and the location configuration defined for that IP address in the XML file is applied.

• If the IP address does not find a match in the IP ranges (with or without subnet masks) configured in the XML file as well, then the eG Monitor will use the configuration defined within the ‘default location’ code block.

To assign the XML file to an eG Monitor, do the following:

1. Click on the Back button in CONFIGURE NETWORK LOCATION page to return to GEO LOCATIONS page. Then, click on the Assign Elements To Network Location button in this page to proceed. ASSIGN ELEMENTS TO NETWORK LOCATION page will then appear.

2. From this page, first select the Network location that you want to assign. Then, pick a filter criteria from the View by drop-down. The options are as follows:

   • Remote agent: You can assign the XML file to the remote agent that monitors a Real User Monitor component, a Citrix Virtual Apps/VDI component, and/or a VMware Horizon VDI component. This remote agent will then download the assigned XML file from the eG manager and use it to determine the geography of users logging into the managed components. To assign the file to a remote agent, first select the Remote agent option from the View by drop-down. The Available Elements list will then be populated with all remote agents that are monitoring Real User Monitor components, Citrix Virtual Apps/VDI components, and/or VMware Horizon VDI components in your environment.

   • Zone: You can assign the XML file to a zone containing one/more Real User Monitor components, Citrix Virtual Apps/VDI components, and/or VMware HorizonVDI components. The eG agents monitoring these components will automatically download the assigned XML file from the eG manager and use it to determine user locations. To assign the file to a zone, first select the Zone option from the View by drop-down. The Available Elements list will then be populated with zones containing components of one/more of the types mentioned above.

   • Segment: You can assign the XML file to a segment containing one/more Real User Monitor components, Citrix Virtual Apps/VDI components, and/or VMware Horizon VDI components. The eG agents monitoring these components will automatically download the assigned XML file from the eG manager and use it to determine user location. To assign the file to a segment, first select the Segment option from the View by drop-down. The Available Elements list will then be populated with segments containing components of one/more of the types mentioned above.

   • Component: You can assign the XML file to one/more Real User Monitor components, Citrix Virtual Apps/VDI components, and/or VMware Horizon VDI components managed by eG Enterprise. The eG agents monitoring these components will automatically download the assigned XML file from the eG manager and use it to determine user location. To assign the file to a component, first select the Component option from the View by drop-down. A Component type drop-down will then appear, which will be populated with all components of the types discussed above. Select a component type from this drop-down to proceed.

     The Available Elements list will then be populated with all components of the chosen Component type.

3. From the Available Elements list, pick the elements you want to assign the XML file to, and click the < button. This will transfer the selection to the Associated Elements list.

4. Finally, click the Update button.