eG Monitoring
 

Measures reported by BBUserMsgsTest

This test reports the messaging statistics of users homed in blackberry server.  The measures made by this test are as follows:

Measurement Description Measurement Unit Interpretation
Messages_processed Indicates the number of messages processed by the BES for this user during the last measurement period Number This value includes messages to handheld devices, from handheld devices, and filtered messages.
Messages_to_handheld Indicates the number of messages that currently passed the filter criteria and were sent to this user's handheld. Number This value does not include calendar items.
Messages_from_handheld Indicates the number of messages sent from this user's handheld during the last measurement period Number This value does not include calendar items.
Messages_filtered Indicates the number of messages to which the BlackBerry Enterprise Server applied filters, and therefore did not forward to the user's handheld during the last measurement period. Number You can create email message filters to define which messages the BlackBerry® Enterprise Server forwards from email applications to BlackBerry devices. When users receive messages in the incoming message queue, the BlackBerry Enterprise Server applies email message filters to determine how to direct the messages: forward, forward with priority, or do not forward to the BlackBerry devices. If messages were not forwarded to handhelds because of a 'do not forward' filter, then such messages will be included in this count.
Messages_pending_delivery Indicates the number of messages currently awaiting delivery to the this user's handheld Number If the value of this measure is high or is increasing steadily, it could be a cause for concern, as it indicates a bottleneck in message delivery. This, in turn, could cause an increase in the size of the incoming message queue.
Messagespired Indicates the total number of messages that timed out without being forwarded to this user's handheld during the last measurement period. Number Typically, messages time out after 7 days of non-delivery to the handheld. Messages can also time out if a user is not in a wireless network coverage area.
Messages_ndr Indicates the number of messages that could not be delivered currently due to errors. Number Ideally, the value of this measure should be low. A high value for this measure would require an investigation.
Messages_forwarded_from Indicates the number of messages that the user currently forwarded from his/her handheld. Number  
Avg_msgs_forwarded Indicates the average size of messages that the user currently forwarded from his/her handheld. Kbytes  
Avg_msgs_reply_with_text Indicates the average size of messages that the user currently replied to with text from his/her handheld. Kbytes