eG Monitoring
 

Zone Dashboard

You can view the Zone Dashboard when you click on a zone in the Zones Health page, or on the [More. . .] button that appears when more than 5 abnormal components are associated with a zone. This page provides a quick look at the performance of a particular zone.

Just like the Monitor Dashboard, the Zone Dashboard too comprises of four panels, each of which sheds light on a critical performance aspect of the chosen zone. The Measurements Status panel displays the total number of measurements that eG Enterprise has collected from the zone elements, and also indicates the percentage of measurements that are in an abnormal, unknown, and normal states. A count of currently unresolved issues at the zone-level is also available here. This panel thus provides an overview of the health of the zone.

A zone can contain a wide variety of infrastructure elements starting with independent components to segments, services, and even other zones. The Infrastructure Health section therefore, graphically represents the different categories of infrastructure elements that a zone contains, and how well each category is currently performing. The Subzones bar graph for instance indicates the number of zones that have been added to the zone being monitored, and the current state of these subzones. You can zoom into individual subzone performance, by clicking on a division in the bar graph; the subzones which are in that particular state will then appear.In the same way, the Components bar graph represents the number and state of the components that are part of the zone. Clicking on a division in the Components bar lists the components in that particular state. Click on any of the listed components to zoom into its performance. Likewise, the Services and Segments bar graphs indicate the number and state of services and segments (if any) that are part of the said zone. While clicking on any division in the Services graph provides you with a list of services in that particular state, segments of a specific state will be displayed when you click on the corresponding division in the Segments graph.

The Measures At-A-Glance section provides the min/max values of critical performance data collected in real-time from the zone being monitored. Typically, the measures configured in the [DASHBOARD_MINMAX] section of the eg_ui.ini file (in the {EG_INSTALL_DIR}\manager\config directory) appear in the Measures At-A-Glance section of the Monitor Dashboard; the same configurations apply to the Zone Dashboard as well. A quick look at this panel will instantly reveal significant deviations in zone performance. Click on any of the measures in this section to view the layer model, tests, and measurements pertaining to the corresponding component. If you have configured the eG Enterprise system to not display the min/max values of measures (by setting the ComputeTopMetrics flag in the {EG_INSTALL_DIR}\manager\config\eg_services.ini file to no), then an Event Analysis section will appear instead of the Measures At-A-Glance. This section lists the top-5 layers at the zone-level, which were most affected by performance issues. Corresponding to every layer name in this section, you will see the number of alarms that are currently open for that layer, the average duration of the open alarms, and the maximum duration for which an alarm had remained open. Besides the above, the total number of open alarms across the zone, and the average and maximum duration of the alarms, will also be available, so that an zone-wide analysis of open events can be performed. If you have a dedicated troubleshooting cell for the zone, then this information will serve as an effective indicator of the efficiency of the cell in resolving performance issues pertaining to the zone. To view the complete history of alarms in the environment, click on the Click here for more events >> link.

The Components At-a-Glance section comprises of a bar graph depicting the number of components of each type that available in the monitored zone, and their respective states. Clicking on a bar will take you to a page that lists the individual components of the corresponding type and their current state.

Note:

By default, in the Components At-a-Glance section, the component-types are sorted in the descending order of the total number of monitored components of every type. You can change the sort order, so that the component-types are arranged in the alphabetical order of their names. To achieve this, edit the eg_ui.ini file (in the {EG_INSTALL_DIR}\manager\config directory). In the [SERVER_DISP_DETAILS] section of the file, set the SORTPERCOUNT parameter to false (default is true).