eG Monitoring
 

Measures reported by SiebelEventTest

This test monitors the session related events handled by the Siebel web server. The events are user specific actions, which help Siebel applications to respond in real time to user requests.

Measurement Description Measurement Unit Interpretation
Anon_sessions_requested The number of anonymous session requests handled by the Siebel web Server Sessions Ideally, the value reported for this measure should be low. A high value for this measure indicates that the number of anonymous users accessing the web server has increased. The benchmark set for optimizing the Siebel performance depends upon defining MaxTasks, MTServers and Anonuserpool values against the target no of users. Suppose if your target no of users is 4000 and you have defined MaxMTServer=MinMTServer to 58, the MaxTasks defined for this scenario could be 4600, taking into account the Anonymous user pool at any point in time to be 10% (400) of the Target users. An increase in the number of anonymous users could affect the ratio of threads per users, causing performance degradation in terms of longer response times.
Anon_sessions_removed The number of anonymous sessions removed/terminated by the Siebel web server Sessions A high value for this indicates that either sessions are being timed out or connectivity is not stable enough.
Anon_sessions_returned The number of anonymous sessions returned to the web server Sessions Anonymous sessions returned should be close to anonymous sessions requested.
Avg_open_session_time The average amount of time spent by the server to open a session Secs A steady/significant increase in the time taken to open sessions can point to probable issues, which, if left unresolved, can impair the end user experience.
Avg_response_time The average amount of time spent by the server to respond to the request Secs Ideally the value for this measure should be low.
Avg_close_session_time The average amount of time taken by the sessions to close Secs This event reflects the amount of time it takes to close a session. Closing the session might involve signaling to the session manager to close the session. The session manager might or might not close the TCP/IP connection.If the value of this measure is very high, it indicates a bottleneck in session closure. The reasons for the same should hence be ascertained.
Avg_request_time The average amount of taken to submit a request to the Siebel Server and to get a response back Secs Ideally the value for this measure should be low. For example, if the user (on the browser) clicked on a button then the plug-in receives the request and invokes a service on the Siebel Server. The value for Request Time is the average amount of time for invoking that service.