eG Monitoring
 

Measures reported by AzrWVDFeedsTest

Users can connect to Azure Virtual Desktop resources using any type of client that Azure provides/supports. This can be:

  • A web client that lets you access AVD resources from a web browser

  • A Windows Desktop client that let you access AVD resources from devices running Windows operating systems

  • An Android / Mac OS / iOS client using which you can access virtual desktops from devices running the corresponding operating systems;

  • A Microsoft Store client that allows users on Windows 10 devices access to Azure virtual desktops;

  • A host of partner-approved clients using for ‘thin client devices’

After installing a client on a connecting device, you need to configure which AVD resources that client has access to. One of the ways in which this can be configured is by subscribing to a workspace. You can subscribe to a workspace by specifying the workspace URL, so that the client has access to all the RemoteApp / Desktop application groups contained within that workspace.

When the client requests access to an app/desktop, they will have to provide this workspace URL as the Feed URL at the Azure control panel and retrieve the RDP file required to launch that app/desktop. If the files and icons required for launching an app/desktop cannot be retrieved, then the target app/desktop cannot be launched. This can scar the user experience with the AVD service. To avoid this, administrators should keep an eye on AVD feeds used by clients to launch desktops in AVD host pools, instantly capture failed attempts at retrieving RDP files/icons for launching, investigate the reasons for the failures, and rapidly eliminate them. This is where the AzrWVDFeedsTest helps!

This test monitors the feeds using which clients access session hosts/desktops in every AVD host pool. In the process, the test instantly alerts administrators to failed attempts at retrieving RDP files and/or icons. This way, the test warns administrators of probable issues in accessing/launching desktops, and also points you to host pools where such issues may be occurring frequently.

Outputs of the test :One set of results for each AVD host pool managed by the target AVD broker, in each resource group of the configured subscription

The measures made by this test are as follows:

Measurement Description Measurement Unit Interpretation
Total_rdp Indicates the total number of RDP files that the client attempted to retrieve when accessing the session hosts in this host pool during the last measurement period. Number Use the detailed diagnosis of this measure to know which user connecting from which client IP addresses attempted to retrieve how many RDP files.
Failed_rdp Indicates the total number of RDP files that the client failed to retrieve when attempting to access the session hosts in this host pool during the last measurement period. Number Ideally, the value of this measure should be 0.

If this measure reports a non-zero value, then use the detailed diagnosis of this measure to know the details of the users whose access requests failed because one/more RDP files could not be retrieved.
Total_icon Indicates the total number of icon files (PNG, ICO) that the client attempted to retrieve when accessing the session hosts in this host pool during the last measurement period. Number Use the detailed diagnosis of this measure to know which user connecting from which client IP addresses attempted to retrieve how many icon files.
Failed_icon Indicates the total number of icon files (PNG, ICO) that the client failed to retrieve when attempting to access the session hosts in this host pool during the last measurement period. Number Ideally, the value of this measure should be 0.

If this measure reports a non-zero value, then use the detailed diagnosis of this measure to know the details of the users whose access requests failed because one/more icon files could not be retrieved.