eG Monitoring
 

Measures reported by SfSysOverTest

Salesforce is a multi-tenant system, where resources are shared across organizations. To ensure that no organization monopolizes these resources, Salesforce enforces strict limits on the usage of the resources. Here are some of the key resources on which Salesforce imposes usage restrictions:

  • Custom objects: These are objects that are created by users in a Salesforce organization and those installed from packages.

  • API: These are API calls made to the organization.

  • Rules: Workflow lets you automate standard internal procedures and processes to save time across a Salesforce organization. A workflow rule is the main container for a set of workflow instructions. These instructions can always be summed up in an if/then statement.

  • Apex triggers: Apex is a strongly typed, object-oriented programming language that allows developers to execute flow and transaction control statements on the Salesforce Platform server, in conjunction with calls to the API. Apex triggers enable you to perform custom actions before or after changes to Salesforce records, such as insertions, updates, or deletions.

  • Apex classes: An Apex class is a template or blueprint from which Apex objects are created. Classes consist of other classes, user-defined methods, variables, exception types, and static initialization code.

  • Code: This is the total number of characters in your Apex triggers and Apex classes (excluding comments, test methods, and @isTest annotated classes).

The SfSysOverTest test monitors how the target Salesforce organization uses the aforesaid resources, and alerts administrators if the limits are about to be reached. This way, administrators can determine if an organization is attempting to utilize more resources than it is permitted to. In the process, administrators can also figure out whether they need to regulate usage so that it falls within the limits, or to expand the limits based on the usage.

Outputs of the test :One set of results for the Salesforce organization being monitored

The measures made by this test are as follows:

Measurement Description Measurement Unit Interpretation
Custom_objects Indicates the number of custom objects currently used. Number  
Total_custom_objects Indicates the maximum number of custom objects that can be created Number By comparing the value of this measure with that of the Custom objects measure, administrators can figure out how many more objects can be created before the limit is reached.
Custom_object_usage Indicates the percentage usage of custom objects. Percent The value of this measure is computed using the formula:

(Custom objects / Total custom objects)*100

If the value of this measure grows close to 100%, it implies that the limit is about to be reached.
Custom_settings Indicates the number of custom settings in use. Number  
API_request Indicates the number of API calls made to the target organization. Number   
Total_API_request Indicates the maximum number of API calls that can be made to the organization. Number  
API_usage Indicates what percentage of the API calls limit is currently in use. Percent The value of this measure is computed using the formula:

(API request/ Total API request)*100

If the value of this measure grows close to 100%, it implies that the limit is about to be reached.

When an organization exceeds this limit, all users in the organization will be temporarily blocked from making additional calls. Calls are blocked until usage for the preceding 24 hours drops below the limit.

To know which user made the maximum number of API requests to the organization and when, use the detailed diagnosis of this measure.
Rules Indicates the number of workflow rules in use. Number  
Total_rules Indicates the maximum number of workflow rules that can be configured in the organization. Number  
Rules_usage Indicates what fraction of the rules limit is currently in use. Percent The value of this measure is computed using the formula:

(Rules/ Total rules)*100If the value of this measure grows close to 100%, it implies that the limit is about to be reached.

To make sure that necessary workflow rules can be created without any interruption, administrators need to remove those rules that are seldom used, thus making room for new, useful ones.
Apex_Triggers Indicates the number of apex triggers currently in use. Number  
Apex_classes Indicates the number if apex classes currently in use. Number  
Code_used Indicates the number of characters used in code. Number  
Total_code_used Indicates the maximum number of characters that can be used in code. Number  
Percent_code_used Indicates what percentage of the prescribed character limit is currently used in code. Percent The value of this measure is computed using the formula:

(Code used/ Total code used)*100

If the value of this measure grows close to 100%, it implies that the limit is about to be reached.