eG Monitoring
 

Measures reported by SaaSNetworkTest

This is an external test that emulates a network-level ping to the cloud-based Exchange server and reports whether/not network connectivity to the server is available, and if so, how responsive the server is to network requests. In the process, the test reveals any break or slowness in the network connection to the Exchange Online service.

Outputs of the test: One set of results for the Exchange server on the cloud

The measures made by this test are as follows:

Measurement Description Measurement Unit Interpretation
Avg_delay Indicates the average delay between transmission of packet to the server and receipt of the response to the packet at the source. Seconds

An increase in network latency could result from misconfiguration of the router(s) along the path, network congestion, retransmissions at the network, etc.

Min_delay The minimum time between transmission of a packet and receipt of the response back from the server. Seconds

A significant increase in the minimum round-trip time is often a sure sign of network congestion.

Pkt_loss_pct Indicates the percentage of packets lost during transmission from source to server and back. Percent

Packet loss is often caused by network buffer overflows at a network router or by packet corruptions over the network. The detailed diagnosis for this measure provides a listing of routers that are on the path from the external agent to target server, and the delays on each hop. This information can be used to diagnose the hop(s) that could be causing excessive packet loss/delays.

Availability Indicates whether the network connection to the target server is available or not Percent

A value of 100 indicates that the server is connected over the network. The value 0 indicates that the server is not connected.

Typically, the value 100 corresponds to a Packet loss of 0.