eG Monitoring
 

Measures reported by MTMNtwkQtySmyTest

If your Microsoft Teams users complain of inaccessibility or poor audio/video call quality, you may want to check the quality of the network link to the Micorsoft Teams. A flaky or latent network connection to the Microsoft Teams server can sometimes deny users access to Microsoft Teams application. Also, sometimes, the calls/meetings may end abruptly before the users do so thus adversely impacting their overall experience with Microsoft Teams. To proactively figure out the reason behind such flaky network and to ensure Quality of Service at all times, administrators can periodically run the MTMNtwkQtySmyTest test.

This test when executed periodically reveals any break or slowness in the network connection to Microsoft Teams. Using this test, administrators can measure the user experience in terms of network quality and figure out the real reason behind poor network connections-is it due to jitter? or packet loss? or round trip? or audio degradation?

Outputs of the test : One set of results for the monitored Microsoft Teams.

The measures made by this test are as follows:

Measurement Description Measurement Unit Interpretation
OrlAvgNtMOS Indicates the average Network Mean Opinion Score degradation for stream. Number This measure is a good representation of how much the network loss and jitter had impacted the quality of received audio.
MxmJitter Indicates the maximum jitter for stream. Milliseconds  
MxPtLsRte Indicates the percentage of maximum packet loss for stream. Percentage  
CnldSmplAvg Indicates the ratio of the number of audio frames with samples generated by packet loss concealment to the total number of audio frames for streams. Percentage  
AvgSdLnMOS Indicates the average of the prediction of the Wideband Listening Quality Mean Opinion Score (MOS-LQ) of the audio stream that is being sent from the user. Number  
AvgRtStchSpl Indicates the average ratio of the number of audio frames with samples that have been stretched to compensate for jitter or loss to the total number of audio frames for streams. Percentage  
AvgRndTripMx Indicates the average of maximum network propagation round-trip time computed as specified in RFC3550 for streams. Milliseconds  
AvgRndTrip Indicates the average of average network propagation round-trip time computed as specified in RFC3550 for streams. Milliseconds  
AvgPtLsRt Indicates the average of average percentage of packets lost computed using 5 second interval for streams. Percentage  
AvgNtkJtrMn Indicates the average of minimum network jitter values computed over 20 second windows during the session for streams. Milliseconds  
AvgJitter Indicates the average network jitter for streams. Milliseconds Ideally, the value of this measure should be low.

The detailed diagnosis of this measure lists the Date, hour, first UPN, second UPN, First IP address, second IP address and the average jitter.
AvgAudDgtn Indicates the Average Network Mean Opinion Score degradation for streams. Number