eG Monitoring
 

Measures reported by CtxDisconnectsTest

A user session is terminated when a user logs off from the Citrix/Terminal server or when the session is abruptly interrupted (e.g., due to server, network, or application errors). When a user logs off, all the applications started by the user are terminated. However, when a user disconnects, the applications started by the user will keep running on the server consuming resources. Hence, the number of disconnected sessions on a Citrix/Terminal server should be kept to a minimum. Abrupt disconnects can significantly impact the end user experience, and hence, it is important to monitor the number of disconnected sessions at any point of time. The measures made by this test are as follows:

Measurement Description Measurement Unit Interpretation
Total_disconnects Total number of sessions that are in the disconnected state Number  
New_disconnects Number of sessions that were disconnected in the last measurement period Number The detailed diagnosis for the New_disconnects measurement indicates the user, session ID, and client type for each newly disconnected session. This information can be used to track whether specific users are being disconnected often.
Quick_reconnects The number of users who reconnected soon after a disconnect Number The detailed diagnosis of this measure, if enabled lists the users who have reconnected quickly.