eG Monitoring
 

Measures reported by CtxCdXDConTest

Unavailability of the Citrix Cloud service will deny users access to their critical applications/desktops. Slowness in accessing the cloud can have an adverse impact on the user experience with the cloud. To avoid this, administrators should periodically check the accessibility and the responsiveness of the cloud service, proactively detect potential anomalies, and immediately initiate measures to pre-empt such abnormalities. This is what the Citrix Cloud Connectivity test does.

This test connects to the Citrix Cloud service via an API client and in the process, reports the following:

  • Whether/not the cloud service is available;

  • How quickly is the cloud responding to requests.

This way, the test points administrators to issues in connecting to the cloud.

Outputs of the test : One set of results for the Citrix Cloud Connector monitored.

The measures made by this test are as follows:

Measurement Description Measurement Unit Interpretation
Availability Indicates whether/not the Citrix Cloud portal is available/accessible. Percent If the value of this measure is 100, it indicates that the cloud service is available. The value 0 denotes that the service is unavailable.
Response_time Indicates the time taken by the Citrix Cloud to respond to user requests. Secs A high value is a cause for concern, as it indicates that the Citrix Cloud service is responding slowly to requests. A low value is therefore desired for this measure.