eG Monitoring
 

Measures reported by AS400PrinterTest

This test enables administrators to monitor the status of various printer devices that are externally connected to the target AS400 server, and for each status it reveals the number of printer devices. Using these revelations, administrators can promptly identify the count of printer devices that are currently active, failed, damaged, locked or abruptly shut down due to sudden power outages. This way, administrators are alerted to the abnormalities occurring on the printer devices and troubleshoot the printer device that experiences critical failures (if any) quickly.

Outputs of the test : One set of results for the AS400 server that is being monitored.

The measures made by this test are as follows:

Measurement Description Measurement Unit Interpretation
Varied_off Indicates the number of printer devices that are in the Varied off state. Number Typically, the printer device is moved to any of these states when the device is abnormally shut down. For instance, if a power outage occurs, it's common to find devices stuck in these states. Consequently, the printing process will be interrupted and stopped permanently. To resume the printing process again, administrator should restart the printer device. This will delay the delivery of print jobs and impact user experience. Therefore, the values of these measures are desired to be low.

The detailed diagnosis of these measures reveal the name, class and type of the printer devices, the name, job number and status of the print jobs handled by each printer device, the name of the spooled file, the spooled file number and the name and current status of the output queue.
Varied_on Indicates the number of printer devices that are in the Varied on state. Number
Veried_off_pend Indicates the number of printer devices that are ready to print the jobs but waiting for a connection to be established. Number The detailed diagnosis of this measure reveals the name, class and type of the printer device, the name, job number and status of the print jobs handled by each printer device, the name of the spooled file, the spooled file number and the name and current status of the output queue.
Varied_on_pend Indicates the number of printer devices that are in the Vary on pending state. Number This state indicates that the printer devices are ready and waiting for a connection to be established to the server.
Con_pend Indicates the number of printer devices that are waiting for the connection to be established from the server. Number The detailed diagnosis of this measure reveals the name, class and type of the printer device, the name, job number and status of the print jobs handled by each printer device, the name of the spooled file, the spooled file number and the name and current status of the output queue.
Active Indicates the number of printer devices that are currently in the Active state. Number The detailed diagnosis of this measure reveals the name, class and type of the printer device, the name, job number and status of the print jobs handled by each printer device, the name of the spooled file, the spooled file number and the name and current status of the output queue.
Act_write Indicates the number of printer devices that are currently in the Active writer state. Number In this state, the jobs that are ready to be printed will be moved out from the print queue for printing process.

Use the detailed diagnosis of this measure to know the name, class and type of the printer device, the name, job number and status of the print jobs handled by each printer device, the name of the spooled file, the spooled file number and the name and current status of the output queue.
Held Indicates the number of printer devices that currently held the print jobs. Number In this state, the printer devices prevent the print jobs from moving to the printing process. If the printer devices held the print jobs for prolonged time duration, administrators will not be able to process the current and upcoming printing requests.

The detailed diagnosis of this measure reveals the name, class and type of the printer device, the name, job number and status of the print jobs handled by each printer device, the name of the spooled file, the spooled file number and the name and current status of the output queue.
Power_off Indicates the number of printer devices that are currently powered off. Number The detailed diagnosis of this measure reveals the name, class and type of the printer device, the name, job number and status of the print jobs handled by each printer device, the name of the spooled file, the spooled file number and the name and current status of the output queue.
Rec_pending Indicates the number of printer devices for which the error recovery is pending. Number The detailed diagnosis of this measure reveals the name, class and type of the printer device, the name, job number and status of the print jobs handled by each printer device, the name of the spooled file, the spooled file number and the name and current status of the output queue.
Rec_cancel Indicates the number of printer devices for which the error recovery has been canceled. Number  
Failed Indicates the number of printer devices that are currently failed to print the jobs. Number Ideally, the value of this measure should be zero. A gradual/sudden increase in the value of this measure indicates that more number of jobs have not been printed due to the failure events occurred on the printer devices. This will cause a processing bottleneck on the printer devices.
Fail_writer Indicates the number of printer devices that are currently in the Failed writer state. Number The detailed diagnosis of this measure reveals the name, class and type of the printer device, the name, job number and status of the print jobs handled by each printer device, the name of the spooled file, the spooled file number and the name and current status of the output queue.
Being_srv Indicates the number of printer devices that are currently being serviced. Number The detailed diagnosis of this measure reveals the name, class and type of the printer device, the name, job number and status of the print jobs handled by each printer device, the name of the spooled file, the spooled file number and the name and current status of the output queue.
Damaged Indicates the number of printer devices that are currently damaged. Number Ideally, the value of this measure should be zero.

The detailed diagnosis of this measure reveals the name, class and type of the printer device, the name, job number and status of the print jobs handled by each printer device, the name of the spooled file, the spooled file number and the name and current status of the output queue.
Locked Indicates the number of printer devices that locked the print jobs until administrators manually pick the jobs for printing. Number The detailed diagnosis of this measure reveals the name, class and type of the printer device, the name, job number and status of the print jobs handled by each printer device, the name of the spooled file, the spooled file number and the name and current status of the output queue.
Others Indicates the number of printer devices that are currently in the Unknown state. Number The detailed diagnosis of this measure reveals the name, class and type of the printer device, the name, job number and status of the print jobs handled by each printer device, the name of the spooled file, the spooled file number and the name and current status of the output queue.