eG Monitoring
 

Measures reported by SiebelInfrastrtTest

Components refer to the various tasks or programs that run on the Siebel server and perform the work requested by the user. For example, the object manager is one of the key components on a Siebel server. In order to effectively measure the end-user experience with a Siebel server, it is essential to keenly observe and analyze the fluctuations in responsiveness, and errors encountered by these components. The SiebelInfrastrtTest test enables such an analysis. In the event of any deterioration in the performance of a Siebel server, the metrics reported by this test will enable administrators to figure out whether there are any unresponsive/error-prone components on the Siebel server, which are impacting its performance.

The measures made by this test are as follows:

Measurement Description Measurement Unit Interpretation
Avg_Transfer_Time Indicates the average time taken to transfer connections between components. Secs A low value is desired for this measure. A high value of this measure may indicate connection bottleneck.
Maxed_out_Error Indicates the number of times the connection transfer failed due to the components being busy. Number A high value of this measure indicates that the component is overloaded and hence unable to handle excess load.
Successful_connections Indicates the number of connections that were successfully forwarded to the components. Number A high value is desired for this measure.
Total_connections Indicates the total number of connections to the components. Number  
Total_Transfer_Time Indicates the overall time spent in transferring connections to the components. Secs  
Total_xml_input_buffer Indicates the number of FDR buffer wraps per second on the components. Wraps/Sec Siebel flight data recorder files (extension .fdr) are records of system and server component behavior at run time. In the event of a system or server component failure, the settings and events leading to the failure are captured and logged.
FDR_buffer_wraps Indicates the rate at which the XML output buffer is read from this Siebel EAI adapter. KB/Sec  
FDR_buffer_life Indicates the time elapsed since the FDR buffer was last created. Secs  
FDR_Aging_Rate Indicates the average time taken for each FDR buffer wrap on the components. Secs  
Total_tasks Indicates the rate at which the tasks were completed for the server components. Tasks/sec  
Task_Exceeding_capacity Indicates the number of tasks that were assigned to the components after the maximum task limit of the components was reached. Number A high value for this measure is an indication of overload on the Siebel server.
DB_conn_Retries Indicates the number of times the database connection was retried due to database connection loss. Number A low value is desired for this measure. A high value is an indication of poor database connectivity.
Deadlock_rollbacks Indicates the number of times the connection was retried due to deadlock rollbacks on the database. Number Deadlock rollback is a condition when forced rollback is initiated by the database manager due to a deadlock.
Exhausted_retries Indicates the number of connection retries that were exhausted. Number A high value indicates persistent connectivity issues that need to be addressed immediately.