Measures reported by SiebelAssignMgrTest

Siebel Assignment Manager routes business entities and work items to the most appropriate candidates by enforcing business rules set by sales, service, and marketing organizations. Assignment Manager does this by matching candidates (that is, employees, positions, and organizations) to predefined and user-configurable assignment objects.

To assign the most qualified candidate to each object, Assignment Manager applies assignment rules that you define to each candidate.

This test reports the number of object rows that are assigned by the Assignment manager and the rate at which the object rows are processed by the assignment manager.

The measures made by this test are as follows: