eG Monitoring
 

Measures reported by PoaTest

This test reports performance metrics pertaining to the Groupwise Post Office Agent (POA) service.

Measurement Description Measurement Unit Interpretation
Msg_processing_rate The rate at which messages were processed during the last measurement period Msgs/Sec This measure is indicative of the throughput of the POA. If this rate is high, it indicates that the POA is processing a high volume of mails. A low value indicates a lower throughput.
Problem_msgs The number of problem messages Number If this value is high, it indicates that a large number of problem messages are being handled by the POA. Under such circumstances, you should first determine the cause of the damage.

Sometimes a problem file can be handled successfully if re-queued. In such cases, place the file in the proper priority 0 subdirectory, as indicated by the extension on the message file. Placing it in the 0 subdirectory gives it high priority for reprocessing. If conditions have changed on the network, the message might be able to be processed. If the message still cannot be processed after being re-queued, it means that it has been damaged in some way that makes it unreadable. This will happen only rarely.

High_priority_queue_msgs The number of high priority messages waiting to be processed Number If this value is high, you can increase throughput for the high priority queue directory using the /FAST4 startup switch of the MTA. This causes the MTA to monitor and process the high priority messages separately from the normal and low priority messages. This helps avoid bottlenecks in the processing of administrative messages and high priority user messages versus normal and low priority user messages.
Norm_priority_queue_msgs The number of normal priority messages waiting to be processed Number If this value is high, you can increase throughput for the normal priority queue directory using the /FAST4 startup switch of the MTA. This causes the MTA to monitor and process the high priority messages separately from the normal and low priority messages. This helps avoid bottlenecks in the processing of administrative messages and high priority user messages versus normal and low priority user messages.
Po_avail_disk_space The disk space available in the volume on which the Post office resides MB If this value is very low, free some space on this volume.
Mtp_status Status of the Message Transfer Protocol (MTP) Number The status indicators are:
  • 0 – Unknown

  • 1 – Closed

  • 2 – Open

  • 3 – Sendopen

  • 4 – Receiveopen

 If the status is unknown, restart the POA.

If the status is closed, start the MTP to send and receive threads.