eG Monitoring
 

Measures reported by GwImapTest

This test reports the performance metrics pertaining to the IMAP service provided by the Groupwise Internet Agent (GWIA). 

Measurement Description Measurement Unit Interpretation
Avail_sessions The number of IMAP4 server sessions currently available Number If this value is 0 over a period of time, then increase the total number of IMAP4 threads.
Active_sessions The number of IMAP4 server sessions currently active Number  
Msg_download_rate The number of IMAP4 messages downloaded per second Msgs/Sec This measure is indicative of the throughput of the IMAP4 service. If this rate is high, it means that the IMAP4 service is processing high volume of mail. A low value indicates a lower throughput.
Login_err_rate The rate at which errors occurred while logging into the GroupWise Post Office Errors/Sec If this value is consistently high, check the availability of the Post Office Agent (POA) and the Internet Agent (IA) link to the post office.
Msg_retrieval_err_rate The rate at which errors occurred while retrieving messages from a GroupWise Post Office Errors/Sec If this value is consistently high, check the availability of the Post Office Agent (POA) and the Internet Agent (IA) link to the post office.
Msg_conversion_err_rate The rate at which errors occurred while converting messages for IMAP4 download Errors/Sec  
Unknown_user_err_rate The rate at which unknown user errors occurred while logging into the IMAP4 server Errors/Sec  
Bad_password_err_rate The rate at which bad password errors occurred while logging into the IMAP4 server Errors/Sec  
Access_denied_err_rate The rate at which errors denying access to the IMAP4 server occurred Errors/Sec  
Tcp_read_err_rate The rate of IMAP4 Server TCP/IP read errors Errors/Sec  
Tcp_write_err_rate The rate of IMAP4 Server TCP/IP write errors Errors/Sec