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To assess a user's experience with the AppController, administrators must track a user's sessions on the AppController and audit the quality of the application launches attempted by that user. The ACUserSysTest test does exactly this!

This test auto-discovers the users who are currently logged into the AppController, and for each user, reports the open sessions for that user and the number of successful and failed application launches per user. This way, the test points to those users with the maximum number of failed application launches. Such users naturally are the ones with a poor quality experience with the AppController.

For this test to run and report metrics, the AppController should be configured to create a Syslog file in a remote Syslog server, where the details and status of all user interactions with the AppController will be logged. To configure the Syslog server where this Syslog file should be created, refer to the Monitoring the Citrix AppController document.

Measurement	Description	Measurement Unit	Interpretation
user_ses	Indicates the number of open sessions for this user currently.	Number	This is a good indicator of the session load imposed by a particular user on the AppController. In the event of a session overload, you can compare the value of this measure across users to know which user has contributed to the overload. Use the detailed diagnosis of this measure to know which applications are being accessed by a user and which client/receiver that user is using to launch the application.
success_a	Indicates the number of successful application launches for this user.	Number	Use the detailed diagnosis of this measure to know which applications were successfully launched by a user and which client/receiver that user used to launch each application.
failed_a	Indicates the number of application launches that failed for this user.	Percent	Use the detailed diagnosis of this measure to know which applications a user could not launch and which client/receiver that user used to launch each application.
ses_logout	Indicates the number of sessions that logged out during the last measurement period.	Number	A sudden increase in the value of this measure could warrant closer scrutiny.
failed_login	Indicates the number of logins that failed.	Number	A low value is desired for this measure.