| Measurement |
Description |
Measurement
Unit |
Interpretation |
| Total_domains
|
The number of
domains serviced by this MTA |
Number
|
|
| Closed_domains
|
The number of
closed domains serviced by this MTA |
Number
|
If the value is greater than 0, identify the closed domains and
determine the reason for their non-availability. Domain closure could
occur due to the following reasons:
-
Improper domain link configuration:
If the domain link of the closed domain is found to be improperly
configured, then configure it correctly.
-
Threads executing on the MTA stop
functioning: In this case, restart the MTA to ensure that the
threads start executing.
-
MTA crash: Here again, revive the MTA
by restarting it.
|
| Total_postOffices
|
The number of
post offices serviced by this MTA |
Number
|
|
| Closed_postOffices
|
The number of
closed post offices serviced by this MTA |
Number
|
If the value is greater than 0, identify the closed post offices and
determine the reason for their non-availability. Post office closure
could occur due to the following reasons:
-
Improper POA (Post Office Agent) link
configuration: If the POA link of the closed POA is
found to be improperly configured, then configure it correctly.
-
POA crash: Here again, revive the POA
by restarting it.
|
| Total_gateways
|
The number of
gateways serviced by this MTA |
Number
|
|
| Closed_gateways
|
The number of
closed gateways serviced by this MTA |
Number
|
If the value is greater than 0, identify the closed gateways and
determine the reason for their non-availability. Gateway closure could
occur due to the following reasons:
-
Improper gateway link configuration:
If the link to the closed gateway is found to be improperly
configured, then configure it correctly.
-
Gateway crash: In this case, revive
the POA by restarting it.
|
| Msg_transfer_rate
|
The number of
messages routed by this MTA during the last measurement period |
Msgs/Sec
|
This measure is an indicative of the throughput of the MTA. If this
rate is high, the MTA is processing high volume of messages. A low
value indicates a lower throughput.
|
| Undeliverable_msgs
|
The
number of messages that were not delivered by this MTA during the last
measurement period |
Number
|
|
Possible Cause
|
Action
|
|
The sender typed the recipient's address
incorrectly.
|
Have the sender select the recipient in the
GroupWise Address Book so the address is provided automatically, then
resend the message.
|
|
The recipient's mailbox might be damaged so the
message cannot be delivered.
|
In ConsoleOne perform maintenance to correct any
problems with the recipient's mailbox
|
|
If the recipient is a brand new user, the sender
might have sent the message before the recipient was actually created
in the post office.
|
Verify the existence of the user in the post office
before the sender tries to send the message again.
|
|
If the sender is selecting a group, rather than an
individual recipient, from the GroupWise Address Book, the group could
be out of date if the recipient's user ID has changed.
|
Re-create the group by selecting each individual
user from the Address Book to make sure current user IDs and post
offices are included in the group.
|
| Error_msg_rate
|
The number of
errored messages found by this MTA during the last measurement period.
These messages will be placed in the domain\wpcsout\problem
directory. |
Msgs/Sec
|
Check the messages and attached files for damage.
|
| Domain_avail_disk_space
|
The free space
available in the volume in which the domain resides |
MB
|
If this value is very low, check the MTA input queue size and resolve
the problems with the closed facilities so that normal message flow
resumes.
|