eG Monitoring
 

Measures reported by ACAvailTest

Frequent login failures and inexplicable delays when accessing the AppController can have an adverse impact on a user's experience with AppController. To capture such failures/delays proactively and isolate their root-cause, administrators can use the ACAvailTest test. At configured intervals, this test emulates a user logging into AppController. In the process, the test captures every step of the user login and reports the time taken at each step. This way, unusual slowness in logging in can be captured and where the login process was delayed can be determined - when connecting to the AppController? Or when authenticating?

The measures made by this test are as follows:

Measurement Description Measurement Unit Interpretation
connStatus Indicates whether/not the user could connect to the AppController.   The values that this measure reports and their corresponding numeric values are listed in the table below:

Measure Value Numeric Value
Success 1
Failed 0

Note:

By default, this measure reports the Measure Values discussed in the table above. However, in the graph of this measure, the status of the login attempt is indicated using the numeric equivalents only.
connTime Indicates the time taken to connect to the AppController. Secs A low value is desired for this measure. A high value indicates a connection bottleneck.
authStatus Indicates whether/not the login credentials of the user were successfully authenticated.   The values that this measure reports and their corresponding numeric values are listed in the table below:

Measure Value Numeric Value
Success 1
Failed 0

Note:

By default, this measure reports the Measure Values discussed in the table above. However, in the graph of this measure, the status of the authentication is indicated using the numeric equivalents only.
authTime Indicates the time taken to authenticate the user login. Secs A high value for this measure could indicate an authentication delay.
loginTime Indicates the total time taken to login. Secs A high value indicates a login delay. In this case, you can compare the value of the connTime and authTime measures to know where the login was bottlenecked.