eG Monitoring
 

Building a My Dashboard

To build a custom dashboard of interest to you, click on the icon. The ADD WIDGETS pop up window will then appear using which you can customize the dashboard. Using the widgets mentioned in the pop up window, you can design the look and feel of the new dashboard.

By default, the ADD WIDGETS pop up window consists of the following four tabs:
  • Data
  • Graph
  • Health
  • Misc
Each tab in this window consists of a group of widgets that are used in building the dashboard. Let us now discuss in detail about each tab and the widgets that are currently available:

The Data tab:

If you wish to compare the values of metrics for a wide range of components or if you wish to compare the detailed diagnosis of various measures or if you wish to view the list of alarms for a chosen measure, then you can use the widgets from the Data tab. The forthcoming sections will explain in detail about each widget available in the Data tab.

  1. Table

    If you want to compare the values of metrics collected from a wide array of components in a tabular column, then, you can use the Table widget. To add a Table widget, click on the Add button against the Table option in the Data tab. A blank Table widget will be appended to the dashboard. Clicking on the icon in this widget will invoke the ADD METRICS pop up window using which you can configure the metrics that are to be displayed in this widget. Let us now discuss on how to configure metrics using the ADD METRICS pop up window:

    • Select a Test, Component Type, Component and Measure for which you wish to configure the Table widget. Once you have selected the Component, the descriptors of the chosen component will be displayed in the Descriptor section. Select the descriptor of your choice from this list. If the Descriptor list consists of too many descriptors, then viewing all the components and selecting the ones you need for configuring the widget could require endless scrolling. To avoid this, you can click the icon next to the Descriptor list. The DESCRIPTOR pop up window will then appear using which you can view almost all the descriptors in a single interface and Select the ones that you wish to view in the Table widget. You can even search for a descriptor of your search using the Search Descriptor(s) field in the Descriptor list.

    • If descriptors exists for a chosen component, an Aggregate Descriptors flag will appear. By default, this flag is set to No. If this flag is set to Yes, then an Aggregate Function drop down list will appear with the functions using which you can aggregate the chosen measures and display the same in the Table widget.
    • If you wish to see the Top N values of the chosen measures in the Table widget, then set the Show TopN flag to Yes. By default, this flag is set to No.
    • By dafault, the Show Values flag is set to Yes indicating that the real time values of the chosen measures are displayed in the Table widget. If this flag is set to No, then the state of the chosen measure during the last measurement period for each chosen component is displayed as against the real time values.
    • By default, the Servers option is checked against the Legend Display field. If you wish to view descriptor-wise measure values, then you can check the Desctiptors option against the Legend Display field.
    • If you wish to exclude certain descriptors of a test, then you can do so by providing a comma-separated list of descriptors in the Exclude Descriptors list.
    • Clicking the Add button will display the selections that you have made in the Selection Details section.
    • If you wish to delete a selection, then you can do so clicking the icon. If you wish to delete multiple selections at a single shot, then select the check box against the selections and click the icon.
    • Clicking the Update button will populate the Table widget with the values of the chosen measures in a tabluar format.
    • If you have set the Show TopN flag to Yes, then an additional Weighted Average flag will appear. Using the Weighted Average flag, you can indicate how the Avg value is to be computed for a chosen measure. The status of the Weighted Average flag is relevant only if the Test chosen is a descriptor-based test, and the descriptors are dynamic in nature. For example, the Net flows test auto-discovers the net flows that are currently active on a Cisco router. For each net flow (i.e., source IP - destination IP pair) so discovered, the test reports a variety of statistics. Unlike descriptors such as disk partitions or processors that rarely change, the net flows are dynamic descriptors, which may change often; in other words, a net flow that is active on the network now, may not communicate at all during the next measurement period. The Net flows test will neither report metrics for the inactive descriptors nor display it in the eG monitoring console. This is why, net flows are considered ‘dynamic descriptors’.

      By default, when the Show TopN flag to Yes, the Avg value of the chosen measure is compared across all selected descriptors. Since the Weighted Average flag is set to No by default, this Avg is computed as the ratio of the sum total of the measure values reported by a descriptor during the given timeline and the total number of times the test ran during the same timeline. In case of dynamic descriptors however, the Avg values so computed may not reveal the ‘true picture of performance’. This is because, the test may not discover or report metrics for dynamic descriptors throughout a given timeline. For example, take the case of the Net flows test. Say, the test auto-discovered two net flows - namely, ‘A’ and ‘B’ - during its first measurement period; both net flows registered a Data in Flow of 3 MB and 8 MB respectively. Assume that the second time the Net flows test ran, it captured 5 MB of data in net flow ‘A’. Net flow ‘B’ however was inactive during the second measurement period, and hence, was not discovered at all. If the Weighted Average flag is set to No by default, then, the TOP-N report will plot the Avg value of 4 MB (3+5=8/2=4) for net flow ‘A’ and 4 MB (8/2=4) again for net flow ‘B’. If you notice, unlike net flow ‘A’, where 8 MB of data was transacted over a period of time, in case of net flow ‘B’, 8 MB of data was transacted at one shot! Logically therefore, net flow ‘B’ has to be ranked above net flow ‘A’ in terms of data in flow. However, since the default Avg value computation does not clearly bring out this difference, both net flow ‘A’ and ‘B’ are treated at par! This is why, in case of dynamic descriptors, you may want to set the Weighted Average flag to Yes. In this case, the eG Enterprise system expresses Avg as the ratio of the sum total of the measure values reported by a descriptor during a given timeline and the ‘total number of times that descriptor was active’ during the same timeline. This implies that if the Weighted Average flag is set to Yes in the net flow example above, the Avg value for net flow ‘A’ will continue to be 4 (3+5=8/2=4), but the same for net flow ‘B’ will be 8 MB (8/1=8). In the Table Header widget report therefore, net flow ‘B’ will be placed above net flow ‘A’, thereby accurately pointing you to the top communicators over the network.
    • If you have set the Show TopN flag to Yes, chosen the Measures to be displayed in the Table widget, then an additional Column for TopN drop down list will appear in the ADD METRICS pop up window. Selecting an option from this list will ensure that the Table widget is displayed based on the chosen TopN measure. If you have chosen the same measure from both the Column for TopN and Measure lists, then an additional bar graph will appear against each chosen component in the Table widget.
    • If you wish to edit your selection, then you can click on the that appears in the right top corner of the Table Header widget once you have configured the widget.
  2. Detailed Diagnosis

    If you wish to periodically monitor the detailed diagnosis of a particular measure in your environment, then you can use the Detailed Diagnosis widget. Clicking the Add button against the Detailed Diagnosis option in the Data tab will append the Detailed Diagnosis widget to the dashboard. Now, clicking the icon in the widget will lead you to ADD METRICS pop up window. Select the Component Type, Component, Test and Measure for which you wish to view the detailed diagnosis. The DD Columns will then be populated with the attributes that are available for the chosen measure. You can either select all the attributes or select the ones that are of interest to you. Clicking the Add button in the ADD METRICS pop up window will list your selection in the Detailed Diagnosis widget.

    Note:

    The detailed diagnosis of a single measure can alone be viewed in the Detailed Diagnosis widget. If you wish to view the detailed diagnosis for multiple measures, then you need to include multiple Detailed Diagnosis widgets in your dashboard.
  3. Alerts

    To view the list of currently open problems in your environment, you can use the Alarms widget. To include an Alarms widget in the dashboard, click on the Add button against the Alerts option of the Data tab. The Alarms widget will then be appended to the dashboard with the number of alarms that are currently open in your environment, for each component. Every alarm generated for a component is listed in the Alarms widget separately. If you do not wish to get a detailed list of alarms and instead wish to view the count of alarms generated for each component based on the severity, then you need to set the AlertDistributionByServer flag in the <eG_INSTALL_DIR>\manager\config\eg_customdashboard.ini file to Yes. By default, this flag is set to No. The Alarms window will now list all the alerts raised in the target environment based on the severity of the alerts generated for each component. Clicking on the alarm count under the CRITICAL, MAJOR and MINOR columns will lead you to the ALARM DETAILS FOR pop up window which will show you the description of the alarm, start time of the alarm and the detailed diagnosis of the measure that caused the alarm.

    Note:

    • You cannot edit the Alarms widget.
    • You can search for a particular alarm/component using the Search text box provided in this widget.
    • The Alarms widget can be added only once in the dashboard.
    • The displayed alarms will be based on the View by option that is chosen while adding the dashboard. If you have associated a service with the dashboard, then the alarms pertaining to that service alone will be displayed in the Alarms widget.
  4. Live Measures

    If you wish to monitor the real time metrics reported by certain measures, then you can use the Live Measures widget. Clicking the Add button against the Live Measures option in the Data tab will append the Live Measures widget to your dashboard. Clicking the icon in the widget will lead you to LIVE MEASURES - METRICS CONFIGURATION pop up window where you will be required to configure the component of your choice. Select the Component Type, Component, Test, Descriptor and Measure that you wish to view the real time metrics for in the Live Measures widget and click the Update button. By default, Vertical option will be chosen against the View Type field indicating that the metrics of the chosen measure will be displayed vertically along with the current state of the measure. If you choose Horizontal option, then metrics will be displayed in a column manner. Here, the state of the measure cannot be viewed.

    Note:

    The Live Measures widget can be configured to view the measures of a single Test alone. If you wish to configure Live Measures for multiple tests, then you may need to configure a Live Measures widget for each chosen Test.

  5. VM Alerts

    If you wish to monitor the real time alerts generated for each virtual machine (VM) or virtual desktop available in a hypervisor, then you can use the VM Alerts widget. Clicking the Add button against the VM Alerts option in the Data tab will append the VM Alerts widget to your dashboard. Clicking the icon in the widget will lead you to VM ALERTS pop up window where you will be required to configure the measures of your choice. Select the Component Type, Component, and Virtual Machine(s) for which you wish to view the current alerts in the VM Alerts widget and click the Add button. If you wish to view the alerts generated for all the virtual machines pertaining to a chosen component, then you can choose the All VMs option from the Virtual Machine(s) list. The Virtual machines that you have chosen will then be listed in the Selection Details section.

    If you wish to delete a selection, then you can do so clicking the icon. If you wish to delete multiple selections at a single shot, then select the check box against the selections and click the icon. Upon clicking the Update button, this widget will list the split up of the number of alerts generated for each VM in the Critical/Major/Minor columns. Clicking on a number in a column, will lead you to the ALARM DETAILS pop up window where you can view the desription of the alerts generated for the chosen virtual machine. In large environments, where multiple VMs are prevalent, searching for an alert generated by a VM of your choice may be tedious and require endless scrolling of the widget. To prevent any such inconvenience, a Search text box is included to easily figure out the VM of your choice.

The Graph tab

To view a graphical representation of the measures, compare the measures in real-time, you can use the Graph tab.

  1. Gauge Meter

    Often administrators may want to keep track on certain mission critical metrics round the clock. To view such real-time metrics, you can use the Gauge Meter widget. To add a Gauge Meter widget to the dashboard, just click the Add button against the Gauge Meter in the Graph tab. The Gauge Meter widget will then be appended to the dashboard. Clicking the icon in the widget will lead you to the ADD METRICS pop up window using which you can configure the metrics for the widget. Selecting a Component Type, Component, Test, Measure and Descriptor in the ADD METRICS pop up window and clicking the Update button will dispaly the Gauge Meter for the chosen measure. Using this Gauge Meter widget you can figure out the maximum value of the measure and the current value of the metric in real time. This widget also helps you to figure out the load/utilization of the chosen measure in real time.

    Note: If the measurement unit of the measure plotted in the Gauge Meter is Percent, then the maximum value of the Gauge Meter is 100. If the measure has a measurement unit other than Percent, then the maxiimum value is picked by analyzing the values reported by the measure pover a timeperiod. If you wish to change this timeperiod, then you can do so by editing the GaugeMaxTimeline parameter available in the [DASHBOARD_SETTINGS] section of the <eG_INSTALL_DIR>\manager\config\eg_customdashboard.ini file. By default, the GaugeMaxTimeline parameter is set to 24 hours.

    By default, the Gauge Meter is plotted using the default HighCharts plugin. If you wish to use a different plugin, then you can do so by setting the EnableHighChartsforGauge flag available in the [DASHBOARD_SETTINGS] section of the <eG_INSTALL_DIR>\manager\config\eg_customdashboard.ini file to false.
  2. Digital Chart

    The Digital Chart helps administrators to track the fluctuations of a chosen measure over a period of time. To configure a Digital Chart, just click the Add button against the Digital Chart widget in the Graph tab. The Digital Chart will now be appended to the dashboard. To configure the measure of your choice, just click the icon in the widget which leads you to ADD METRICS pop up window. Selecting a Component Type, Component, Test, Measure and Descriptor in the ADD METRICS pop up window and clicking the Update button will dispaly the Digital Chart for the chosen measure.

  3. Pie Chart

    To view the distribution of metrics for a chosen component based on a pre-defined template, you can use the Pie Chart widget. Clicking the Add button against the Pie Chart in the Graph tab will append the Pie Chart widget to the dashboard. Clicking the icon will invoke the ADD METRICS pop up window. Select a Template Name, Component Type, Component and Descriptor of your choice and click the Update button to view the distribution of metrics in the Pie Chart widget. By default, the Template Name list will be populated with the templates that have been pre-defined in the [PIE_CHART_TEMPLATES] section of the <eG_INSTALL_DIR>\manager\config\eg_customdashboard.ini file. If you wish to add a template on your own, you can do so by editing the [PIE_CHART_TEMPLATES] section. You can append a new template in the following format:

    Name of the Template#TestName:Measure=TestName:Measure 1,TestName:Measure 2,.....Testname:Measure n where, Measure is a cumulative sum of Measure 1, Measure 2,.....Measure n.

    Note:

    For a pie chart to be plotted effectively, the measurement units of all the measures appended to a template should be the same.
  4. Bar Graph

    If you want to compare the values of the configured measure-descriptor combinations during the last measurement period, you can use the bar chart. To append a bar chart to your dashboard, click the Add button against the Bar Graph in the Graph tab. You may add the measures and components using the ADD METRICS pop up window that appears when you click the icon in the Bar Graph widget. If such a bar graph is generated for closely related measures, it will enable you to accurately diagnose the root-cause of performance problems in an infrastructure. For instance, a bar graph comparing the CPU usage of a virtual host, the relative CPU usage of the VMs, and the actual CPU usage of the VMs, will lead you to the root-cause of a CPU contention experienced by a VM. The configuration of a Bar Graph widget is similar to that of the table widget. Refer to the description of the table widget to know more on how to configure this widget.

    If you wish to change the colors used in the bar graph, simply click the icon and choose the color palette of your interest. You can even define your own set of colors in the [GRAPH_PALETTES] section of the <eG_INSTALL_DIR>\manager\config\eg_customdashboard.ini file.

  5. Line Chart

    By analyzing the Minimum, Maximum and Average values of a chosen measure over a chosen time period, you can deduce past performance trends, predict future trends, and accordingly draw capacity plans for the future. To deduce such trends, you can use the Line chart. Clicking the Add button against the Line chart widget in the Graph tab will append the Line chart to the dashboard. To add the measures for which you wish to view the line chart, click on the icon. The ADD METRICS pop up window will then appear.

    If you wish to change the colors used in the bar graph, simply click the icon and choose the color palette of your interest. You can even define your own set of colors in the [GRAPH_PALETTES] section of the <eG_INSTALL_DIR>\manager\config\eg_customdashboard.ini file.

    Let us now discuss on how to configure metrics using the ADD METRICS pop up window:

    • Select a Test, Component Type, Component and Measure for which you wish to configure the Line Chart. If the Component list consists of too many components, then viewing all the components and selecting the ones you need for configuring the widget could require endless scrolling. To avoid this, you can click the icon next to the Component list. The COMPONENT pop up window will then appear using which you can view almost all the components in a single interface and Select the ones that you wish to view in the Line Chart widget. You can even search for a component of your choice using the Search Component(s) field in the Component list. Once you have selected the Component, the descriptors of the chosen component will be displayed in the Descriptor section. Select the descriptor of your choice from this list. If the Descriptor list consists of too many descriptors, then viewing all the components and selecting the ones you need for configuring the widget could require endless scrolling. To avoid this, you can click the icon next to the Descriptor list. The DESCRIPTOR pop up window will then appear using which you can view almost all the descriptors in a single interface and Select the ones that you wish to view in the Line Chart. You can even search for a descriptor of your choice using the Search Descriptor(s) field in the Descriptor list.

    • By default, the Servers option is checked against the Legend Display field. If you wish to view descriptor-wise measure values, then you can check the Desctiptors option against the Legend Display field. If you wish to view the measure-wise values then you can check the Metrics option against this field.
    • If you wish to exclude certain descriptors of a test, then you can do so by providing a comma-separated list of descriptors in the Exclude Descriptors list.
    • You can even pick a Timeline for which the Line Chart should be configured. If you wish to specify the time for which the Line Chart should be configured, then you can do so using the From and To fields.
    • Clicking the Add button will display the selections that you have made in the Selection Details section.
    • If you wish to delete a selection, then you can do so clicking the icon. If you wish to delete multiple selections at a single shot, then select the check box against the selections and click the icon.
    • Clicking the Update button will display the Line Chart for the chosen measures.
  6. Timeline Chart

    To historically analyze the performance of the chosen measure, you can include a Timeline Chart in your dashboard. Clicking the Add button against the Timeline Chart widget in the Graph tab will append the Timeline Chart to the dashboard. To add the measures for which you wish to view the timeline chart, click on the icon. The ADD METRICS pop up window will then appear.

    • Select a Test, Component Type, Component and Measure for which you wish to configure the Timeline Chart. If the Component list consists of too many components, then viewing all the components and selecting the ones you need for configuring the widget could require endless scrolling. To avoid this, you can click the icon next to the Component list. The COMPONENT pop up window will then appear using which you can view almost all the components in a single interface and Select the ones that you wish to view in the Timeline Chart widget. You can even search for a component of your choice using the Search Component(s) field in the Component list. Once you have selected the Component, the descriptors of the chosen component will be displayed in the Descriptor section. Select the descriptor of your choice from this list. If the Descriptor list consists of too many descriptors, then viewing all the components and selecting the ones you need for configuring the widget could require endless scrolling. To avoid this, you can click the icon next to the Descriptor list. The DESCRIPTOR pop up window will then appear using which you can view almost all the descriptors in a single interface and Select the ones that you wish to view in the Timeline Chart. You can even search for a descriptor of your choice using the Search Descriptor(s) field in the Descriptor list.

    • By default, the Servers option is checked against the Legend Display field. If you wish to view descriptor-wise measure values, then you can check the Desctiptors option against the Legend Display field. If you wish to view the measure-wise values, then you can check the Metrics option against this field.
    • You can even pick a Timeline for which the Timeline Chart should be configured. If you wish to specify the time for which the Timeline Chart should be configured, then you can do so using the From and To fields.
    • If you wish to exclude certain descriptors of a test, then you can do so by providing a comma-separated list of descriptors in the Exclude Descriptors list.
    • Clicking the Add button will display the selections that you have made in the Selection Details section.
    • If you wish to delete a selection, then you can do so clicking the icon. If you wish to delete multiple selections at a single shot, then select the check box against the selections and click the icon.
    • Clicking the Update button will display the Timeline Chart for the chosen measures.

    If you wish to change the colors used in the Timeline Chart, simply click the icon and choose the color palette of your interest. You can even define your own set of colors in the [GRAPH_PALETTES] section of the <eG_INSTALL_DIR>\manager\config\eg_customdashboard.ini file.

  7. Area Chart

    To view the area-wise distribution of metrics in a single graph, you can use the Area Chart. For example, if you wish to plot a chart for the Incoming traffic and Outgoing traffic of the Network Traffic test and identify how well the network traffic is utilized over a timeperiod, then you can plot an Area Chart. To add an Area Chart to your dashboard, click the Add button against the Area Chart option in the Graph tab. Once the Area Chart widget is appended to the dashboard, click on the icon. The ADD METRICS pop up window will then appear. Configure the metrics in the ADD METRICS pop up window as specified below:

    • Select a Test, Component Type, Component and Measure for which you wish to configure the Timeline Chart. If the Component list consists of too many components, then viewing all the components and selecting the ones you need for configuring the widget could require endless scrolling. To avoid this, you can click the icon next to the Component list. The COMPONENT pop up window will then appear using which you can view almost all the components in a single interface and Select the ones that you wish to view in the Area Chart widget. You can even search for a component of your choice using the Search Component(s) field in the Component list. Once you have selected the Component, the descriptors of the chosen component will be displayed in the Descriptor section. Select the descriptor of your choice from this list. If the Descriptor list consists of too many descriptors, then viewing all the components and selecting the ones you need for configuring the widget could require endless scrolling. To avoid this, you can click the icon next to the Descriptor list. The DESCRIPTOR pop up window will then appear using which you can view almost all the descriptors in a single interface and Select the ones that you wish to view in the Area Chart. You can even search for a descriptor of your choice using the Search Descriptor(s) field in the Descriptor list.

    • By default, the Servers option is checked against the Legend Display field. If you wish to view descriptor-wise measure values, then you can check the Desctiptors option against the Legend Display field. If you wish to view the measure-wise values, then you can check the Metrics option against this field.
    • By default, the area chart will be displayed with an overlap of one metric over the other i.e., the measure with the maximum value will be plotted first and the rest of the measures will be plotted within the area of the measure with the maximum value. If you wish to view the exact area distribution of measures without overlap, you can check the Stack Area Chart check box. For example, if you wish to view the area-wise distribution of the Used Space and Free Space metrics of the Disk Space test using the Area Chart, then upon adding those metrics, the Area Chart will appear with the minimum value being plotted in the graph first and the value higher than the minimum value plotted over the minimum value. Note that only the metrics with the same measurement unit shoulb be added if the Stack Area Chart is checked.
    • You can even pick a Timeline for which the Area Chart should be configured. If you wish to specify the time for which the Area Chart should be configured, then you can do so using the From and To fields.
    • If you wish to exclude certain descriptors of a test, then you can do so by providing a comma-separated list of descriptors in the Exclude Descriptors list.
    • Clicking the Add button will display the selections that you have made in the Selection Details section.
    • If you wish to delete a selection, then you can do so clicking the icon. If you wish to delete multiple selections at a single shot, then select the check box against the selections and click the icon.
    • Clicking the Update button will display the Area chart for the chosen measures.

    If you wish to change the colors used in the Timeline Chart, simply click the icon and choose the color palette of your interest. You can even define your own set of colors in the [GRAPH_PALETTES] section of the <eG_INSTALL_DIR>\manager\config\eg_customdashboard.ini file.

  8. Combination Chart

    If you wish to view a graphical representation of a set of metrics with different measurement units, then you can use the Combination Chart. This Combination Chart combines the Line Chart, Bar Graph and Area Charts and provides you with a single graph. To add a Combination Chart to your dashboard, click the Add button against the Combination Chart option in the Graph tab. Once the Combination Chart widget is appended to the dashboard, click on the icon. The ADD METRICS pop up window will then appear. Configure the metrics in the ADD METRICS pop up window as specified below:

    • Select a Test, Component Type, Component and Measure for which you wish to configure the Combination Chart. If the Component list consists of too many components, then viewing all the components and selecting the ones you need for configuring the widget could require endless scrolling. To avoid this, you can click the icon next to the Component list. The COMPONENT pop up window will then appear using which you can view almost all the components in a single interface and Select the ones that you wish to view in the Combination Chart widget. You can even search for a component of your choice using the Search Component(s) field in the Component list. Once you have selected the Component, the descriptors of the chosen component will be displayed in the Descriptor section. Select the descriptor of your choice from this list. If the Descriptor list consists of too many descriptors, then viewing all the components and selecting the ones you need for configuring the widget could require endless scrolling. To avoid this, you can click the icon next to the Descriptor list. The DESCRIPTOR pop up window will then appear using which you can view almost all the descriptors in a single interface and Select the ones that you wish to view in the Combination Chart. You can even search for a descriptor of your choice using the Search Descriptor(s) field in the Descriptor list.

    • By default, the Servers option is checked against the Legend Display field. If you wish to view descriptor-wise measure values, then you can check the Desctiptors option against the Legend Display field. If you wish to view the measure-wise values, then you can check the Metrics option against this field.
    • If you wish to exclude certain descriptors of a test, then you can do so by providing a comma-separated list of descriptors in the Exclude Descriptors list.
    • You can even pick a Timeline for which the Combination Chart should be configured. If you wish to specify the time for which the Combination Chart should be configured, then you can do so using the From and To fields.
    • Clicking the Add button will display the selections that you have made in the Selection Details section.
    • By default, the graph will be plotted as a line chart and therefore all your selections will be listed in the Selection Details section with the Chart Type column indicating line as the default graph type. If you wish to view certain metrics of your selection as a bar graph or an area chart, then simply double clicking the line option under the Chart Type column against the chosen measure will invoke a drop down list. From this list, select column or Area according to your wish.
    • If you wish to delete a selection, then you can do so clicking the icon. If you wish to delete multiple selections at a single shot, then select the check box against the selections and click the icon.
    • Clicking the Update button will display the Combination chart for the chosen measures. If the metrics of your choice are with different measurement units, then each type of graph will have a separate Y axis for your reference. If you plot the Percent usage, Total capacity metrics of the Disk Space test and the Avg network delay of the Network test, then the graph will be plotted with 3 different Y axis. The Y axis for the Total Capacity measure will be in represented in MB, the Y axis of the Percent usage measure will be repreented in Percent and the Y axis of the Avg network delay will be represented in secs.

    If you wish to change the colors used in the Timeline Chart, simply click the icon and choose the color palette of your interest. You can even define your own set of colors in the [GRAPH_PALETTES] section of the <eG_INSTALL_DIR>\manager\config\eg_customdashboard.ini file.

  9. Heat Map Chart

    If you wish to view the distribution of metrics possessing the same measurement unit, then you can use the Heat Map Chart. To add a Heat Map Chart to your dashboard, click the Add button against the Heat Map Chart option in the Graph tab. Once the Heat Map Chart widget is appended to the dashboard, click on the icon. The ADD METRICS pop up window will then appear. Configure the metrics in the ADD METRICS pop up window as specified below:

    • Select a Test, Component Type, Component and Measure for which you wish to configure the Heat Map Chart. If the Component list consists of too many components, then viewing all the components and selecting the ones you need for configuring the widget could require endless scrolling. To avoid this, you can click the icon next to the Component list. The COMPONENT pop up window will then appear using which you can view almost all the components in a single interface and Select the ones that you wish to view in the Heat Map Chart widget. You can even search for a component of your choice using the Search Component(s) field in the Component list. Once you have selected the Component, the descriptors of the chosen component will be displayed in the Descriptor section. Select the descriptor of your choice from this list. If the Descriptor list consists of too many descriptors, then viewing all the components and selecting the ones you need for configuring the widget could require endless scrolling. To avoid this, you can click the icon next to the Descriptor list. The DESCRIPTOR pop up window will then appear using which you can view almost all the descriptors in a single interface and Select the ones that you wish to view in the Heat Map Chart. You can even search for a descriptor of your choice using the Search Descriptor(s) field in the Descriptor list.

    • By default, the Servers option is checked against the Legend Display field. If you wish to view descriptor-wise measure values, then you can check the Desctiptors option against the Legend Display field. If you wish to view the measure-wise values, then you can check the Metrics option against this field.
    • You can even pick a Timeline for which the Heat Map Chart should be configured. If you wish to specify the time for which the Heat Map Chart should be configured, then you can do so using the From and To fields.
    • Clicking the Add button will display the selections that you have made in the Selection Details section.
    • If you wish to delete a selection, then you can do so clicking the icon. If you wish to delete multiple selections at a single shot, then select the check box against the selections and click the icon.
    • Clicking the Update button will display the Heat Map chart for the chosen measures. By default, the overall representation of the Heat Map Chart will be in percentage values, irrespective of the measurement unit of the chosen measures.
    Note:

    The distribution of the Heat Map Chart will be relevant only for measures with the same measurement unit.

    If you configure more than 5 measures, the Heat Map Chart may not be evenly distributed.

    Unlike other graphs, when you expand the Heat Map Chart widget, the actual Heat Map Chart cannot be expanded to fit the widget.

The Health tab

This tab allows you to add Tier Health and Service Health to the dashboard.

  1. Tier Health

    In order to view the number of components and their current status for each Component Type in your infrastructure, you can use the Tier Health widget. Once you click the Add button against this widget, the Tier Health widget will appear in your dashboard displaying all the component types in your infrastructure. Against each component type, a bar graph will appear listing the number of components of each component type in Critical, Major, Minor, Normal, and/or Unknown states. Clicking on each section of the bar graph will lead you to the SERVERS page where you will be able to view the components that are currently in the chosen state.

    Note:

    You cannot edit the Tier Health widget.

    The Tier Health widget can be added only once in the dashboard.

  2. Service Health

    If you wish to view the state wise distribution of your infrastructure in your dashboard, then use the Service Health widget. The Service Health widget will appear once you click the Add button against the Service Health widget in the Health tab. The pie chart will appear with the state wise distribution of your infrastructure based on the option that you have chosen from the View by list in the ADD DASHBOARD window while adding the dashboard. If you have chosen a service from the View by list, then the Service Health widget will display a state wise distribution of all the services associated with the dashboard. Clicking on a slice of the pie chart will lead you to the SERVERS page where you will be able to view the components that are currently in the chosen state.

    Note:

    You cannot edit the Service Health widget.

    The Service Health widget can be added only once in the dashboard.

  3. Network Health

    If you wish to view the state-wise network health of the components in your infrastructure in the dashboard, then use the Network Health widget. The Network Health widget will appear once you click the Add button against the Network Health widget in the Health tab. The pie chart will then appear with the state wise distribution of your infrastructure based on the option that you have chosen from the View by list in the ADD DASHBOARD window while adding the dashboard. If you have chosen Components from the View by list, then the Network Health widget will display a state wise distribution of all the components in your infrastructure. Clicking on a slice of the pie chart will lead you to the SERVERS page where you will be able to view the components that are currently in the chosen state. If you wish to view the network health of an individual component, then you can do so by clicking the that particular component. This will lead you to the layer model of the chosen component where you can view all the network related details of the chosen component. Note:

    You cannot edit the Network Health widget.

    The Network Health widget can be added only once in the dashboard.

  4. Health

    If you wish to view the health of a group of key metrics associated with the components of your interest in the dashboard, then use the Health widget. The Health widget will appear once you click the Add button against the Health widget in the Health tab. Once the Health widget is appended to the dashboard, click on the icon. The HEALTH - KEY METRICS CONFIGURATION pop up window will then appear. Configure the metrics in this pop up window as specified below:

    • Select a Component Type and Component for which you wish to configure the Health widget.
    • Once the Component is chosen, the Test list in the Pick Key Metrics section will be populated with the tests pertaining to the chosen component. Once you choose the test, the measures of that test will be populated in the Measure list. Select the measure(s) of your interest from this list.
    • Select the Descriptor and click the Add button. By default, All Descriptors option will be chosen from the Descriptor list.
    • Clicking the Add button will display the selections that you have made in the Selection Details section.
    • If you wish to delete a selection, then you can do so clicking the icon. If you wish to delete multiple selections at a single shot, then select the check box against the selections and click the icon.
    • Clicking the Update button will display the chosen components and their current state in the Health widget.
    • Clicking the state of the component will lead you to a pop up window that contains the KPI and Problem Analytics tab. In the KPI tab, the measures configured by you will be displayed along with its current state and the value reported during the current measure period. If no alerts are raised for the chosen measure, then the measure is reported as Healthy. If alerts are generated for the component pertaining to the chosen measure, then, apart from the measures configured, the problematic measures are also listed along with their state and value in the KPI tab. The Problem Analytics tab provides an overall summary of alerts generated for the chosen Component. The alarm description will also be listed in this tab for further analysis. Clicking on the alarm description will lead you to the problematic test/measure combination in the layer model of the particular component.
    Note:

    • The Problem Analytics tab will not appear if all the measures configured are healthy.
    • The KPI tab will display only the problematic measures in the highest order of criticality. For example, if a component consists of a measure with a major alert and a measure with a minor alert, then the KPI tab will display the measure with the major alert apart from the measures of your interest. The Problem Analytics tab on the other hand, will list all the alarms for the chosen component irrespective of the criticality.
The Misc tab

If you wish to stay updated with the latest happening around the world from within your dashboard, you can use the Misc tab. You can configure weather widget and the News of your interest using the widgets available in this tab. For this tab to show real time metrics, you would require an internet connection.
  1. Weather

    If you wish to view the weather forecast for the city of your choice, click on the Add button against the Weather widget in the Misc tab. Doing so, the Weather widget will appear in your dashboard. By default, the weather forecast for Chennai city will be displayed. To receive the weather forecast for the city of your choice, click on the icon. The WEATHER pop up window will then appear prompting you to enter the City of your choice. Clicking the Update button after entering the City will load the weather forecast of the chosen city in the Weather widget.

    Note:

    The Weather widget can be added only once in a dashboard.

  2. News Update

    If you wish to view the latest trending news in your dashboard, click on the Add button against the News Update widget in the Misc tab. The News - India widget will then appear listing the top trending news in India under various categories. To view the news that is currently trending in the country of your choice, click on the icon. The NEWS pop up window will then appear prompting you to choose the Country of your choice. Clicking the Update button after entering the Country of your choice will trend the news of that country in the News widget.

    Note:

    The News widget can be added only once in a dashboard.