eG Monitoring
 

Measures reported by Exc2013TranAgeTest

Transport agents let you install custom software that is created by Microsoft, by third-party vendors, or by your organization, on an Exchange server. This software can then process email messages that pass through the transport pipeline. If users complain of delays when receiving or sending mails over the Exchange server, it could be owing to processing bottlenecks with any transport agent. To confirm this, administrators can use the Exc2013TranAgeTest test.

For every transport agent, this test reports the time taken by the agent to process email messages and the time for which the agent was utilizing the CPU. This clearly pinpoints agents where processing is bottlenecked and those that are hogging CPU resources. If mail flow slows down, such agents can be held responsible for it.

The measures made by this test are as follows:

Measurement Description Measurement Unit Interpretation
Avg_pro_time Indicates the time taken by this agent to process email messages. Secs Ideally, the value of this measure should be low. A high value or a consistent increase in the value of this measure is indicative of a processing bottleneck with the agent.
Avg_async_agent Indicates the total time spent in CPU by the synchronous part of asynchronous agents. Secs This measure does not give the CPU usage for work that is outside the first synchronous invoke.

By comparing the value of this measure across agents, you can determine which agent's asynchronous invocations are hogging CPU.
Avg_sync_agent Indicates the total time spent in CPU by synchronous invocations of this agent. Secs By comparing the value of this measure across agents, you can determine which agent's synchronous invocations are hogging CPU.