eG Monitoring
 

Measures reported by CtxListenerTest

The listener component runs on the XenApp/Microsoft RDS server and is responsible for listening for and accepting new ICA/RDP client connections, thereby allowing users to establish new sessions on the XenApp/Microsoft RDS server. If this listener component is down, users may not be able to establish a connection with the XenApp server!

This is why, if a user to the XenApp server complains of the inaccessibility of the server, administrators should first check whether the Citrix listener component is up and running or not. The CtxListenerTest test helps administrators perform this check. This test tracks the status of the default listener ports and reports whether any of the ports is down.

Microsoft RDS server

Measurement Description Measurement Unit Interpretation
Status Indicates whether/not this listener port is down.   This measure reports the value Yes if the listener port is down and No if the port is up and running.

The numeric values that correspond to these measure values are as follows:

Measure Value Numeric Value
Yes 0
No 1

Note:

By default, this measure reports the above-mentioned Measure Values to indicate the status of a listener port. However, the graph of this measure will represent the same using the numeric equivalents only.