eG Monitoring
 

Measures reported by VmgQVDClientTest

The Terminal to QVD Desktop Connection test is executed by the eG agent on a QVD server host. This test auto-discovers the virtual desktops on the QVD Server Node, the users who are currently logged on to each of the virtual desktops, and the IP address from which they are connecting to the virtual desktops. For each user, the test monitors the quality of the link between the client and the virtual desktop.

Using this test, an administrator can identify user sessions that are being impacted by high latencies or by excessive packet drops. In some cases, a virtual desktop may regard a user session as active, even though the network link connecting the user terminal to the virtual desktop has failed. The Terminal to Desktop Connection test alerts administrators to such situations.

The measures made by this test are as follows:

Measurement Description Measurement Unit Interpretation
No_of_sessions Indicates the current number of sessions for a particular user. Number The value 0 indicates that the user is not currently connected to the virtual desktop.
Avg_delay Indicates the average delay between transmission of a request by the agent on a virtual desktop and receipt of the response back from the user terminal. Secs Comparing the value of this measure across users will enable administrators to quickly and accurately identify users who are experiencing higher latency when connecting to a virtual desktop.
Min_delay Indicates the minimum delay between transmission of a request by the agent on a virtual desktop and receipt of the response back from the user terminal. Secs A significant increase in the minimum round-trip time is often a sure sign of a poor link between the desktop and a user's terminal.
Pkt_loss_pct Indicates the percentage of packets lost during data exchange between the virtual desktop and the user terminal. Percent Comparing the value of this measure across users will enable administrators to quickly and accurately identify users who are experiencing slowdowns because of poor performance on the network links between their terminals and the virtual desktop.