eG Monitoring
 

Measures reported by BBerryUsrDevTest

This test auto-discovers the BlackBerry handheld devices that are connected to the BlackBerry Enterprise Server and reports the the health of each device. Devices running low on flash memory, signal strength, and battery charge can thus be isolated.

The measures made by this test are as follows:

Measurement Description Measurement Unit Interpretation
Network_type Indicates the type of radio communication technology used by each BlackBerry handheld device to communicate over wireless connections.   The network types reported by this measure and their corresponding numeric equivalents as shown in the table:

Numeric Value State
1 GPRS
2 3G
3 IDEN
4 CDMA
5 802.11
6 UNKNOWN

Note:

By default, this measure reports the above-mentioned Types while indicating the types of radio communication technologies. However, the graph of this measure will be represented using the corresponding numeric equivalents of the states only -i.e., 1 to 6.
Flash_mem_available Indicates the available number of flash memory blocks in this user's BlackBerry handheld device. Number Flash memory (sometimes called "flash RAM") is a type of constantly-powered nonvolatile memory that can be erased and reprogrammed in units of memory called blocks. It is a variation of electrically erasable programmable read-only memory (EEPROM) which, unlike flash memory, is erased and rewritten at the byte level, which is slower than flash memory updating.

If the BlackBerry handheld device runs low on flash memory, you may clear the browser cache to free up space, or you may choose to manually clear the pushed content cache.

Signal_strength Indicates the signal strength of this user's BlackBerry handheld device. dBm_negative The typical range of this measure is from -121 dBm to -40 dBm. A value of -256 indicates that no radio coverage i.e., network is available. The higher the negative value, the signal strength is stronger.
Remain_batt_power Indicates the available battery power in this user's BlackBerry handheld device. Percent Low battery power indicates that the BlackBerry handheld device needs to be charged.