eG Monitoring
 

Measures reported by X2007MboxMountTest

This test monitors the mount status of mailbox databases in an exchange 2007 mailbox role enabled server.

 The measures made by this test are as follows:

Measurement Description Measurement Unit Interpretation
Mount_status Indicates the mount status of mailbox databases.   If the value of this measure is Mounted, it indicates that the database is mounted. The value Dismounted, on the other hand, implies that the database is not mounted.

The numeric values that correspond to the mount status' discussed above are listed in the table below:

State Value
Mounted 100
Dismounted 0

Note:

By default, this measure reports the value Mounted or Unmounted to indicate the mount status of a mailbox. The graph of this measure however, represents the mount status using the numeric equivalents - 0 or 100.

Note:

By default, this measure reports the value Mounted or Unmounted to indicate the mount status of a mailbox.. The graph of this measure however, represents the mount status using the numeric equivalents - 0 to 100.

An unmounted database can render critical data inaccessible to users. Commonly, mounting issues may occur owing to one/more of the following reasons:

  • To mount a database, typically, the user should belong to the local Administrators group for the target server and should be assigned the Exchange Server Administrator role. If the user account used for mounting does not have these privileges, then the database will not mount.
  • You can mount a database only if the Microsoft Exchange Information Store service is running. If this service is not running, then you would be unable to mount the database.
  • An Exchange mailbox database might not be able to mount if it reaches the 16-GB limit
  • If a file-level antivirus software deletes or modifies the transaction log files, then the database might not mount.
  • Hardware issues can prevent a database from mounting.§ If Exchange runs out of hard drive space, then the databases might not mount.
  • If hard disk NTFS file system permissions have been modified, then the databases might not mount.