eG Administration
 

Configuring Simulations - Citrix Logon Simulator

This page helps you to configure the applications/desktops that the Citrix Logon Simulator has to launch.

To configure the simulation, provide the following inputs:

  1. In the Site URL text box, specify the URL of Citrix Gateway / StoreFront / Cloud Workspace that the eG Enterprise Express Logon Simulator needs to access. You can provide a HTTP or a HTTPS URL here.

    Note:

    • The eG Enterprise Express Logon Simulator for Citrix supports only up to one (1) Citrix Site URL

    • Only StoreFront 2.0 (or above) and NetScaler Gateway v9.3 (or above) are supported.

  2. If your Citrix environment is hosted on a Citrix Cloud (Citrix WorkSpace), then, set the Is this service hosted on Cloud? flag to Yes. By default, this flag is set to No.

  3. Specify the names of the applications/desktops to be launched in the Applications/Desktops text box. To provide the application/desktop names, click the icon alongside the Application/Desktop text box. The CONFIGURE APPLICATIONS/DESKTOPS pop up window will then appear.

    In the CONFIGURE APPLICATIONS/DESKTOPS pop up window, specify the following:

    • Tab Name: If the simulator is simulating accesses to Citrix Virtual Apps/Virtual Desktops 7.x, and StoreFront v2.x (or below) is used for the simulation, then the main page of the console will contain two tab pages - Apps and Desktops. The application/desktop that the simulator should launch may be in any of these tab pages. If the application/desktop to be launched is in the tab page that is set as the default landing page. then set the Tab Name to none. On the other hand, if the application/desktop to be launched is not in the default landing page, then you much specify the exact Tab Name of the tab page in which that application/desktop is present.

    • Application/Desktop Name: Specify the name of the Application/Desktop to be launched. When providing the application/desktop name, make sure you provide the same name using which that application/desktop is displayed in the StoreFront or Cloud Workspace web console.

      Note:

      Before configuring the names of resources published on Citrix Virtual Apps / Virtual Desktops 7.x, ensure the following:

      • You can auto subscribe users to applications by setting “KEYWORDS:Auto” in the published application's description in the Citrix XenDesktop Broker.

      • Additionally, for launching published desktops, set the autoLaunchDesktop flag to falsein the web.config file under C:\inetpub\wwwroot\Citrix\<storename>Web folder on the StoreFront server.

      Before configuring the names of resources published on Citrix XenApp / XenDesktop 6.x, make sure that these applications/desktops are available in the Main page of the Citrix Web Interface Management console.

    • Window Title: Typically, any application/desktop that is launched opens in a separate window. Sometimes, a different name may be displayed for the launched application/desktop in that window's title bar. If there is a mismatch between the name in the StoreFront/Cloud Workspace console and the name in the launched window title, then the simulator may wrongly report a successful launch as a failure. To avoid this, where the application/desktop name in the StoreFront/Cloud Workspace console is different from the application/desktop name displayed in the launch window title, use the Window Title text box to specify the name that will be displayed for the configured Application/Desktop in the session window's title bar.

    • Finally, click the Add More button in the CONFIGURE APPLICATIONS/DESKTOPS pop up window to add more applications/desktops to be launched. A maximum of three applications/desktops can only be configured for the simulation. If you do not want to add any more applications/desktops, click the Update button to save the changes and exit the CONFIGURE APPLICATIONS/DESKTOPS window. You will then return to the Configure Simulation tab page, where you can proceed to provide the other details required for the simulation. To clear the inputs that you have provided in the CONFIGURE APPLICATIONS/DESKTOPS pop up window, click the Clear button.

  4. Domain, User, Password, and Confirm Password: Provide the credentials of a user who is authorized to launch the configured applications/desktops.

    Note:

    • The eG Enterprise Express Logon Simulator for Citrix supports a maximum of only three (3) users for logon simulation.

    • If the Storefront server is enabled with two-factor authentication and you have specified the relevant 2FA code, then, specify none against the Domain text box.

  5. Is 2FA enabled?: Two-factor authentication (2FA), often referred to as two-step verification, is a security process in which the user provides two authentication factors to verify they are who they say they are. If StoreFront is enabled with two-factor authentication, then to authenticate the specified User login, StoreFront will require an additional layer of security other than the Password you have provided. This can be any piece of information that only the User knows or has immediately in hand - such as a verification code that StoreFront provides. This is why, if StoreFront is enabled with two-factor authentication, you will have to set the Is 2FA enabled? flag to Yes, and then specify the verification code in the text box that appears alongside. On the other hand, if StoreFront is not enabled with two-factor authentication, set this flag to No. Note that only static 2FA and TOTP - based dynamic 2FA is supported for user authentication. If dynamic 2FA (TOTP) is used for user authentication, then, you may need to specify the secret key obtained while registering the logon simulation endpoint device as a TOTP device against the text box that appears when you set this flag to Yes. Once the device is registered, during every simulation, the logon simulator will automatically generate the TOTP code based on the specified secret key. To know how to register the Logon simulation endpoint device and obtain the secret key for generating TOTP automatically, refer to Generating Secret Key for TOTP based User Authentication section in the The eG Enterprise Express Logon Simulator for Citrix Virtual Apps and Virtual Desktops document.

    Note:

    eG Enterprise offers TOTP based authentication support for Citrix Native OTP and Azure AD OATH software tokens only.

  6. Is disclaimer enabled?: Some high-security Citrix environments may have been configured to display a ‘disclaimer’, whenever a user attempts to login to a server/desktop in the environment. Such disclaimers typically include statements that delimit the scope of access, uphold confidentiality or protect copyright laws, and mitigate the risk of virus infections or data losses that may be caused by unauthorized access. If such a disclaimer is enabled for your environment, then set this flag to Yes. In this case, the simulator will accept the disclaimer and proceed with the simulation. If no such disclaimer has been configured for your environment, set this flag to No.

Click Add More if you want to configure more simulations. However, the eG Enterprise Express Logon Simlator for Citrix supports a maximum of three (3) Users only for the logon simulation. Likewise, a maximum of only three applications/desktops can be launched by the eG Enterprise Express Logon Simulator. At any point in time, click Update to save the changes. To clear the inputs that you have provided, click the Clear button.