eG Administration
 

Configuring the Measures for the User Experience Dashboard

The User Experience Dashboard provided by the eG Enterprise helps end-users themselves to view the performance metrics related to their access to the Citrix/VDI/Terminal server infrastructure. Using this dashboard, end users can easily determine when they see a slowdown, is the problem being caused by connectivity to the Citrix/VDI infrastructure, by any application(s) that they are using within a Citrix session, or by the Citrix infrastructure itself. If a performance problem is in the interconnecting network or in one of the applications the user has launched, the user can initiate corrective action (e.g., kill the offending process, contact the local network team, etc.) to alleviate the issue. To configure the measures which need to be highlighted in the User Experience Dashboard, you can use the User Experience Dashboard node in the MONITOR SETTINGS tree-structure and its sub-nodes.

  1. First, expand the User Experience Dashboard node in the MONITOR SETTINGS tree in the left panel. Then, click the Configured Measures sub-node.

  2. The CONFIGURED MEASURES page will then appear in the right panel.

  3. You can configure the User Experience Dashboard with a different set of measures for different types of users (i.e., VDI/XenApp/Terminal) in your environment. By default, the All User Types option is selected from the list box indicating that the CONFIGURED MEASURES page displays the complete list of metrics pre-configured for display in the User Experience Dashboard, irrespective of the types of users in your environment. If you wish to view the measures that are relevant only to your VDI/XenAPP/XenApp7/Terminal servers, then you can select the appropriate option from the list box.

  4. If you to wish to view the performance of a critical measure that is not pre-defined in the User Experience Dashboard, click on the Add  New Measure button in this page. An ADD A NEW MEASURE pop up window will then appear using which you can add more measures to the User Experience Dashboard. To know more about how to add measures to the User Experience Dashboard, Click here

  5. If you wish to provide a new display name to the measure as against the one that is displayed already, then you can do so by clicking the button corresponding to that measure. To know more about how to modify the display name of a measure associated with the User Experience Dashboard, Click here.

  6. To delete any of the measures that pre-exist, click on the button corresponding to that measure.

  7. To change the display settings of the User Experience Dashboard, Click here.