Agents Administration - Tests
 

Configuration of WebServiceTest

By continuosly monitoring each operation i.e., application component of a web service that is offered, using the SOAP commands, this test helps administrators identify the availability, response time and response code of the web service and quickly figure out discrepancies if any web service is deemed unavailable. This way, the web services can be kept available round the clock thus helping the users perform their tasks without any difficulty.

The default parameters associated with this test are:

  • The TEST PERIOD list box helps the user to decide how often this test needs to be executed.

  • Specify the host for which the test is to be configured, in the HOST text box.

  • Enter the port at which the specified HOST listens to in the PORT text box.

  • This test emulates a user accessing a specific web service(s) on the target server to determine the availability and responsiveness of the server. To enable this emulation, you need to configure the test with the URL of the web service that it should access. Specify this URL against the WSDL URL parameter. If required, you can even configure multiple WSDL URLs - one each for every web service that the test should attempt to access. If each WSDL URL configured requires special permissions for logging in, then, you need to configure the test with separate credentials for logging into every WSDL URL. Likewise, you need to provide instructions to the test on how to validate the content returned by every WSDL URL, and also set an encoding format for each WSDL URL. To enable administrators to easily configure the above per WSDL URL, eG Enterprise provides a special interface. To access this interface, click on the encircled ‘+’ button alongside the URL text box in the test configuration page. Alternatively, you can even click on the encircled ‘+’ button adjacent to the WSDL URL parameter in the test configuration page. To know how to use this special interface, click here.

  • Once the WSDL URL(s) are specified, the operations that are offered by the web services and those that are to be monitored have to be configured. To select the required operations for monitoring, eG Enterprise provides a special interface. TO access this interface, click on the encircled ‘+’ button alongside the OPERATIONS text box in the test configuration page. Alternatively, you can even click on the encircled ‘+’ button adjacent to the OPERATIONS parameter in the test configuration page. To know how to use this special interface, click here.

  • In the TIMEOUT text box, specify the maximum duration (in seconds) for which the test will wait for a response from the server. The default timeout period is 30 seconds.

  • To make diagnosis more efficient and accurate, the eG Enterprise suite embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the DETAILED DIAGNOSIS capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option.

    The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

    • The eG manager license should allow the detailed diagnosis capability.
    • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.

  • If multiple components of the same component type are awaiting configuration, then an APPLY TO OTHER COMPONENTS check box will appear in this page. Clicking on this check box will allow you to apply the configuration to all/selected components of that type.

  • Once the necessary values have been provided, clicking on the UPDATE button will register the changes made.

When changing the configuration for specific servers, a “*” beside the text box corresponding to the parameter signifies that these values have to be manually configured by the user. The parameter values that require to be configured will typically be prefixed with a “$” or contain a series of “*”. A value of "none" in the parameter value indicates that the corresponding parameter value can be changed if required.