This test auto-discovers the client devices that are connecting via Citrix Receiver, reports which user is logging into the Citrix environment using which device, helps administrators figure out if any device-related issues are contributing to a user's unsatisfactory experience with Citrix.

The default parameters associated with this test are as follows:

• The TEST PERIOD list box helps the user to decide how often this test needs to be executed.

• In the HOST text box, specify the host for which this test is to be configured.

• Specify the port used by the Citrix server in the PORT text box.

• A Citrix XenApp server (v6.5) can run in the controller mode or the worker mode. In the controller mode, the XenApp server can perform all farm management tasks. However, in the worker mode, a XenApp server can only host user sessions.

  By default, the DOMAIN NAME, DOMAIN USER, DOMAIN PASSWORD, and CONFIRM PASSWORD parameters are set to none. If the XenApp server being monitored is the controller in a farm, then this default value will automatically apply. In other words, in this case, you can leave the values of these parameters as none. On the other hand, if the target XenApp server is a worker in the farm, then first, you will have to configure the name of the domain in which the XenApp server operates in the DOMAIN NAME text box. Then, you need to configure the test with the credentials of a user with Citrix Farm Administrator rights, using the DOMAIN USER and DOMAIN PASSWORD text boxes. Finally, you will have to confirm the DOMAIN PASSWORD by retyping it in the CONFIRM PASSWORD text box.

• By default, the REPORT BY DOMAIN NAME flag is set to Yes. This implies that by default, the detailed diagnosis of this test will display the domainname\username of each user who logged into the Citrix server. This way, administrators will be able to quickly determine which user logged in from which domain. If you want the detailed diagnosis to display the username alone, then set this flag to No.

• By default, the REPORT BY RECEIVER TYPE flag is set to No. This implies that by default, this test will report one set of metrics for every client version. To make sure that the test reports metrics for each client type instead, set this flag to Yes.

• To make diagnosis more efficient and accurate, eG embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test, by default, for a particular server, choose the On option against DETAILED DIAGNOSIS. To disable the capability, click on the Off option.

  The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

  • The eG manager license should allow the detailed diagnosis capability

  • Both the bad and normal frequencies configured for the detailed diagnosis measures should not be 0.

• If multiple components of the same component type are awaiting configuration, then an APPLY TO OTHER COMPONENTS check box will appear in this page. Clicking on this check box will allow you to apply the configuration to all/selected components of that type.

• Once the necessary values have been provided, clicking on the UPDATE button will register the changes made.

When changing the configuration for specific servers, a “*” beside the text box corresponding to the parameter signifies that these values have to be manually configured by the user. The parameter values that require to be configured will typically be prefixed with a “$” or contain a series of “*”. A value of "none" in the parameter value indicates that the corresponding parameter value can be changed if required.