Agents Administration - Tests
 

Default Parameters for SiebelNetTest

The SiebelNetTest checks whether the database server is accessible from the Siebel server, and if so, indicates how quickly the database responds to Siebel requests.

This page depicts the default parameters that need to be configured for the SiebelNetTest.

  • The TEST PERIOD list box helps the user to decide how often this test needs to be executed. 

  • In the INSTALLDIRECTORY text box, provide the location where the Siebel server is installed .

  • One of the key pre-requisites for a Siebel installation is to create an ODBC Data source exclusively for Siebel Enterprise. The name of this data source needs to be provided in the SIEBELDATASOURCE text box. To view a list of data sources to choose from, do the following:

    1. On the Siebel server host, follow the menu sequence Start -> Programs -> Administrative Tools -> Data Sources (ODBC).

    2. In the ODBC Data Source Administrator dialog box that appears, click on the System DSN tab.

    3. The System Data Sources box in the System DSN tab lists the ODBC data sources currently in use. Find the Siebel data source in the list, and provide its name against the DATASOURCENAME parameter.

  • In the TABLEOWNERNAME text box, specify the name of the owner of any valid table on the Siebel repository. If Siebel Enterprise uses an MS SQL server backend, then follow the steps given below to determine the owner of the Siebel database; the table owner is the same as the database owner:

    1. Open the SQL Enterprise Manager of the MS SQL server installation using the menu sequence, Programs -> Microsoft SQL Server -> Enterprise Manager.

    2. Expand the Databases node in the tree-structure in the left pane of the SQL Enterprise Manager, and select the Siebel database from within; right-click on the database, and select the Properties option.

    3. In the Properties dialog box that appears, you will find a name against the Owner field. This name should be specified as the TABLEOWNERNAME.

  • This test executes a command on the Siebel server to extract the statistics of interest; this command requires administrator privileges to execute. Therefore, enter the name of the Siebel administrator in the USERNAME text box.

  • Specify the administrator PASSWORD.

  • Confirm the password by retyping it in the CONFIRM PASSWORD text box.

  • Specify the host name of the system on which the data source has been installed in the NODE text box; typically, this will be the Siebel server's hostname.

  • Once the above value is provided, click on the UPDATE button to register the changes made.

When changing default configurations of tests, the values with “$” indicate variables that will be replaced by the eG system according to the specific server being managed - for instance, $hostName is the host/nickname of the target host, $port is the port number of the server being monitored. e.g., for a server xyz:80, $hostName will be changed automatically by the eG manager to “xyz” and $port will be changed to “80” when configuring a test.