Agents Administration - Tests
 

Configuration of VmgCtxVDAStatusTest

Citrix Virtual Delivery Agent (VDA) is installed on a virtual machine that runs the applications or virtual desktops for the user. The VDA enables connections between the applications/desktops and the users only when the connections are brokered by Citrix. The VDA enables the virtual machines to register with Delivery Controllers and manage the High Definition experience (HDX) connection to a user device. If the VDA failed to register with a delivery controller, it would not be possible for the delivery controller to broker a connection to the target virtual machine. The target virtual machine would therefore become an unusable resource. The VDA issues with respect to registration are logged in the event log of the target virtual server. Some of the most common issues that are logged into the event log are the virtual desktop not added to the correct desktop farm, the virtual desktop firewall not configured properly, DNS configuration failure, Time synchronization failure, WCF failure etc. The eG agent integrates with the XDPing to collect the metrics that details on what exactly was the reason behind the registration issues i.e., what was the service that failed. The VmgCtxVDAStatusTest helps administrators to figure out which service has failed leading to VDA registration issues.

This test monitors the VDA installed on the target virtual machine and reports whether the services such as user authentication, active directory authentication, DNS lookup, WCF endpoints etc are successful or not. This test also reports the errors and warnings available in the event log when registration failure occurs.

The default parameters associated with this test are:

  • The TEST PERIOD list box helps the user to decide how often this test needs to be executed.

  • Specify the nick name of the target component for which this test is to be configured in the HOST text box.

  • Indicate the port at which the host listens to in the PORT text box. By default, this is NULL.

  • To obtain the ‘inside view’ of performance of the desktops - i.e., to measure the internal performance of the physical desktops - this test uses a light-weight eG VM Agent software deployed on each of the desktops. Accordingly, INSIDE VIEW USING parameter is by default set to eG VM Agent.

  • The REPORT POWERED OS is relevant only for those tests that are mapped to the Physical Desktops Details layer. If this flag is set to Yes (which is the default setting), then the 'inside view' tests will report measures for even those physical desktops that do not have any users logged in currently. Such desktops will be identified by their name and not by the username_on_physicalmachinename. On the other hand, if this flag is set to No, then this test will not report measures for those physical desktops to which no users are logged in currently.

  • REPORT BY USER flag is set to Yes by default. This implies that the physical machines in environments will always be identified using the login name of the user. In other words, this test will, by default, report measures for every username_on_physicalmachinename.

  • IS CLOUD VMs flag is set to Yes by default. This implies that the physical machines in environments will always be identified using the login name of the user. In other words, this test will, by default, report measures for every username_on_physicalmachinename.

  • The DD FREQUENCY refers to the frequency with which detailed diagnosis measures are to be generated for this test. The default is 1:1. This indicates that, by default, detailed measures will be generated every time this test runs, and also every time the test detects a problem. You can modify this frequency, if you so desire. Also, if you intend to disable the detailed diagnosis capability for this test, you can do so by specifying none against DD FREQUENCY.

  • To make diagnosis more efficient and accurate, the eG Enterprise embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the DETAILED DIAGNOSIS capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option.

    The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

    • The eG manager license should allow the detailed diagnosis capability.

    • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0.

  • If multiple components of the same component type are awaiting configuration, then an APPLY TO OTHER COMPONENTS check box will appear in this page. Clicking on this check box will allow you to apply the configuration to all/selected components of that type.

  • Once the necessary values have been provided, clicking on the UPDATE button will register the changes made.

When changing the configuration for specific servers, a “*” beside the text box corresponding to the parameter signifies that these values have to be manually configured by the user. The parameter values that require to be configured will typically be prefixed with a “$” or contain a series of “*”. A value of "none" in the parameter value indicates that the corresponding parameter value can be changed if required.