Configuration of IGELUptimeTest

This test monitors the uptime of each IGEL Endpoint in the target environment.

The default parameters associated with this test are:

• The TEST PERIOD list box helps the user to decide how often this test needs to be executed.

• In the HOST text box, specify the HOST for which this test is to be configured.

• In the PORT text box, specify the port at which the specified host listens.

• To obtain the ‘inside view’ of performance of the IGEL Endpoints - i.e., to measure the internal performance of the IGEL Endpoints - this test uses a light-weight Endpoint Agent software deployed on each of the IGEL Endpoints. The Endpoint Agents collect performance metrics from the IGEL Endpoints and communicate the metrics to the eG remote agent using TCP protocol. Accordingly, by default, INSIDE VIEW USING parameter is set to TCP.

• Since this test runs for an ‘IGEL Endpoints’ component, REPORT BY USER flag is set to Yes by default.

• Since this test runs for an ‘IGEL Endpoints’ component, REPORT POWERED OS flag is set to Yes by default.

• Since this test runs for an ‘IGEL Endpoints’ component, IS CLOUD VMS flag is set to Yes by default.

• By default, REPORT MANAGER TIME flag is set to Yes, indicating that, by default, the detailed diagnosis of this test, if enabled, will report the shutdown and reboot times of the virtual desktops in the manager's time zone. If this flag is set to No, then the shutdown and reboot times are shown in the time zone of the system where the agent is running (i.e., the system on which the remote agent is running).

• The DD FREQUENCY refers to the frequency with which detailed diagnosis measures are to be generated for this test. The default is 1:1. This indicates that, by default, detailed measures will be generated every time this test runs, and also every time the test detects a problem. You can modify this frequency, if you so desire. Also, if you intend to disable the detailed diagnosis capability for this test, you can do so by specifying none against DD FREQUENCY.

• To make diagnosis more efficient and accurate, eG embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test, by default, for a particular server, choose the On option against DETAILED DIAGNOSIS. To disable the capability, click on the Off option.

  The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

  • The eG manager license should allow the detailed diagnosis capability.

  • Both the bad and normal frequencies configured for the detailed diagnosis measures should not be 0.

• If multiple components of the same component type are awaiting configuration, then an APPLY TO OTHER COMPONENTS button will appear in this page. Clicking on this button will allow you to apply the configuration to all/selected components of that type.

• Once the necessary values have been provided, clicking on the UPDATE button will register the changes made.

When changing the configuration for specific servers, a “*” beside the text box corresponding to the parameter signifies that these values have to be manually configured by the user. The parameter values that require to be configured will typically be prefixed with a “$” or contain a series of “*”. A value of “none” in the parameter value indicates that the corresponding parameter value can be changed if required.