Configuration of SfWebAccTest

This test emulates a user attempting to connect to the Salesforce organization over the web and login to it. In the process, the test measures the total time taken for the login, and the time taken at each step of the login process - i.e., the time for establishing an HTTP/S connection with the Salesforce organization, and the time for authenticating the login. If users complain of login slowness, then these insights can help administrators accurately isolate the reason for the delay - is it because of a latent web connection? or is it because of a delay in login authentication? On the other hand, if users experience frequent login failures, then this test pinpoints what could have caused the failure - is it because of the unavailability of Salesforce over the web? or is it because of an authentication failure?

This way, without waiting for real users to login to the Salesforce organization, this test, using synthetic monitoring techniques, proactively captures logon slowness/failures and leads administrators to the root-cause of the same.

The default parameters associated with this test are:

• The TEST PERIOD list box helps the user to decide how often this test needs to be executed.

• In the HOST text box, specify the host for which this test is to be configured.

• This test needs to login to the target Salesforce organization as a user with Administrative rights, in order to run API commands on it and pull metrics. To facilitate this connection, specify the email ID of the Administrator of the Salesforce organization in the EMAIL text box.

• Specify the password of the Administrator in the PASSWORD text box.

• Confirm the administrator password by retyping in the CONFIRM PASSWORD text box.

• If multiple components of the same component type are awaiting configuration, then an APPLY TO OTHER COMPONENTS check box will appear in this page. Clicking on this check box will allow you to apply the configuration to all/selected components of that type.

• Once the necessary values have been provided, clicking on the UPDATE button will register the changes made.

When changing the configuration for specific servers, a “*” beside the text box corresponding to the parameter signifies that these values have to be manually configured by the user. The parameter values that require to be configured will typically be prefixed with a “$” or contain a series of “*”. A value of “none” in the parameter value indicates that the corresponding parameter value can be changed if required.