Configuration of SfUserTest

Using the SfUserTest test, administrators can do all of the above! The test reports the count of active and inactive users of Salesforce, with detailed diagnostics revealing who the inactive users are. This way, administrators can identify user accounts that may potentially need deactivation. The test also audits administrative activities performed on user accounts, and alerts administrators whenever a user account is added/removed. Detailed diagnostics reveal which users were added, and which ones were removed. In the process, administrators can check if the right user accounts were allowed access to the organization and the right ones were deleted.

The default parameters associated with this test are:

• The TEST PERIOD list box helps the user to decide how often this test needs to be executed.

• In the HOST text box, specify the host for which this test is to be configured.

• This test needs to login to the target Salesforce organization as a user with Administrative rights, in order to run API commands on it and pull metrics. To facilitate this connection, specify the email ID of the Administrator of the Salesforce organization in the EMAIL text box.

• Specify the password of the Administrator in the PASSWORD text box.

• Confirm the administrator password by retyping in the CONFIRM PASSWORD text box.

• By default, all those users who have not logged into Salesforce for the last 10 days will be included in the count of InactiveUsers reported by this test. Accordingly, INACTIVE DAYS parameter is set to 10 by default. You can override this parameter if you want to redefine the period of inactivity based on which the Inactive users measure is computed.

• To make diagnosis more efficient and accurate, eG embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test, by default, for a particular server, choose the On option against DETAILED DIAGNOSIS. To disable the capability, click on the Off option.

  The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

  • The eG manager license should allow the detailed diagnosis capability.

  • Both the bad and normal frequencies configured for the detailed diagnosis measures should not be 0.

• If multiple components of the same component type are awaiting configuration, then an APPLY TO OTHER COMPONENTS check box will appear in this page. Clicking on this check box will allow you to apply the configuration to all/selected components of that type.

• Once the necessary values have been provided, clicking on the UPDATE button will register the changes made.

When changing the configuration for specific servers, a “*” beside the text box corresponding to the parameter signifies that these values have to be manually configured by the user. The parameter values that require to be configured will typically be prefixed with a “$” or contain a series of “*”. A value of “none” in the parameter value indicates that the corresponding parameter value can be changed if required.