Agents Administration - Tests
 

Default Parameters for SfUserTest

Using the SfUserTest test, administrators can do all of the above! The test reports the count of active and inactive users of Salesforce, with detailed diagnostics revealing who the inactive users are. This way, administrators can identify user accounts that may potentially need deactivation. The test also audits administrative activities performed on user accounts, and alerts administrators whenever a user account is added/removed. Detailed diagnostics reveal which users were added, and which ones were removed. In the process, administrators can check if the right user accounts were allowed access to the organization and the right ones were deleted.

This page depicts the default parameters that need to be configured for the SfUserTest.

  • The TEST PERIOD list box helps the user to decide how often this test needs to be executed.

  • This test needs to login to the target Salesforce organization as a user with Administrative rights, in order to run API commands on it and pull metrics. To facilitate this connection, specify the email ID of the Administrator of the Salesforce organization in the EMAIL text box.

  • Specify the password of the Administrator in the PASSWORD text box.

  • Confirm the administrator password by retyping in the CONFIRM PASSWORD text box.

  • By default, all those users who have not logged into Salesforce for the last 10 days will be included in the count of InactiveUsers reported by this test. Accordingly, INACTIVE DAYS parameter is set to 10 by default. You can override this parameter if you want to redefine the period of inactivity based on which the Inactive users measure is computed.

  • Once the necessary values have been provided, clicking on the UPDATE button will register the changes made.

When changing default configurations of tests, the values with “$” indicate variables that will be replaced by the eG system according to the specific server being managed - for instance, $hostName is the host/nickname of the target host, $port is the port number of the server being monitored. E.g., for a server xyz:80, $hostName will be changed automatically by the eG manager to “xyz*” and $port will be changed to “80” when configuring a test.