Agents Administration - Tests
 

Configuration of CtxLicUserDevTest

This test auto-discovers the license types used in the target Citrix environment and for each license type, reports the number of users who have not logged in. This test also reports the count of devices that were not used by the users to log in during the recent past. The detailed diagnostics of this test helps administrators figure out the exact name of the users who have not logged in recently and the name of the devices that have not been used by the users for log in during the recent past.

The default parameters associated with this test are:

  • The TEST PERIOD list box helps the user to choose how often should the test be executed.

  • In the HOST text box, specify the IP address of the host for which the test is to be configured.

  • In the PORT text box, specify the port at which the specified host listens.

  • In the CITRIXHOME text box, provide the full path to the install directory of the Citrix License server being monitored. By default, none will be displayed here. In such a case, eG will auto-discover the install directory. Alternatively, you can explicitly specify the exact location of the install directory here. For example, c:\progra~1\CitrixLicense.

  • By default, the USERS NOT LOGGED IN DAYS parameter is set to 90 indicating that the test will retrieve the list of citrix users (possessing a valid license of each license type) who have not logged in the past 90 days.

  • By default, the DEVICES NOT LOGGED IN DAYS parameter is set to 90 indicating that the test will retrieve the list of devices that have not been used by the citrix users (possessing a valid license of each license type)for logging into the Citrix environment in the past 90 days.

  • The DD FREQUENCY refers to the frequency with which detailed diagnosis measures are to be generated for this test. The default is 1:1. This indicates that, by default, detailed measures will be generated every time the test runs, and also every time the test detects a problem. You can modify this frequency, if you so desire. Also, if you intend to disable the detailed diagnosis capability for this test, you can do so by specifying none against DD FREQUENCY.

  • The DETAILED DIAGNOSIS makes diagnosis more efficient and accurate, the eG Enterprise embeds an optional detailed diagnostic capability. With this capability, the eG agents can be configured to run detailed, more elaborate tests as and when specific problems are detected. To enable the detailed diagnosis capability of this test for a particular server, choose the On option. To disable the capability, click on the Off option. The option to selectively enable/disable the detailed diagnosis capability will be available only if the following conditions are fulfilled:

    • The eG manager license should allow the detailed diagnosis capability

    • Both the normal and abnormal frequencies configured for the detailed diagnosis measures should not be 0

  • If multiple components of the same component type are awaiting configuration, then an APPLY TO OTHER COMPONENTS check box will appear in this page. Clicking on this check box will allow you to apply the configuration to all/selected components of that type.

  • Once the above values are provided, click on the UPDATE button to register the changes made.

When changing the configuration for specific servers, a “*” beside the text box corresponding to the parameter signifies that these values have to be manually configured by the user. The parameter values that require to be configured will typically be prefixed with a “$” or contain a series of “*”. A value of "none" in the parameter value indicates that the corresponding parameter value can be changed if required.