Agents Administration - Tests
 

Default Parameters for CtxLicUserDevTest

This test auto-discovers the license types used in the target Citrix environment and for each license type, reports the number of users who have not logged in. This test also reports the count of devices that were not used by the users to log in during the recent past. The detailed diagnostics of this test helps administrators figure out the exact name of the users who have not logged in recently and the name of the devices that have not been used by the users for log in during the recent past.

This page depicts the default parameters that need to be configured for the CtxLicUserDevTest.

  • The TEST PERIOD list box helps the user to choose how often should the test be executed. Since the CtxLicUserDevTest is a resource-intensive test, it is recommended that you run the test less frequently. Accordingly, the Test Period for this test has been, by default, set to 10 minutes.

  • In the CITRIXHOME text box, provide the full path to the install directory of the Citrix License server being monitored. By default, none will be displayed here. In such a case, eG will auto-discover the install directory. Alternatively, you can explicitly specify the exact location of the install directory here. For example, c:\progra~1\CitrixLicense.

  • By default, the USERS NOT LOGGED IN DAYS parameter is set to 90 indicating that the test will retrieve the list of citrix users (possessing a valid license of each license type) who have not logged in the past 90 days.

  • By default, the DEVICES NOT LOGGED IN DAYS parameter is set to 90 indicating that the test will retrieve the list of devices that have not been used by the citrix users (possessing a valid license of each license type)for logging into the Citrix environment in the past 90 days.

  • The DD FREQUENCY refers to the frequency with which detailed diagnosis measures are to be generated for this test. The default is 1:1. This indicates that, by default, detailed measures will be generated every time the test runs, and also every time the test detects a problem. You can modify this frequency, if you so desire. Also, if you intend to disable the detailed diagnosis capability for this test, you can do so by specifying none against DD FREQUENCY.

  • Once the above values are provided, click on the UPDATE button to register the changes made.

When changing default configurations of tests, the values with “$” indicate variables that will be replaced by the eG system according to the specific server being managed - for instance, $hostName is the host/nickname of the target host, $port is the port number of the server being monitored. E.g., for a server xyz:80, $hostName will be changed automatically by the eG manager to “xyz” and $port will be changed to “80” when configuring a test.